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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


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5 stars
KC, United Kingdom (Great Britain)
29th Jan 2017
Erik was a very good guide and had lots of information about the paintings and the chapel and basillica. The audio system worked well so that you could hear him clearly. The only negative was that it was so busy and the chapel was full of people and you could only stay for 15minutes.
5 stars
LE, United States
28th Jan 2017
The visit was excellent. I can think of no improvements to suggest.
5 stars
MM, United States
20th Jan 2017
We thought our guide, Federica, was excellent.
5 stars
ER, United Kingdom (Great Britain)
9th Jan 2017
Our guide, Ella, was fantastic but we would have appreciated more information about where to meet and perhaps a map. We ended up walking all around the perimeter of the Vatican along Viale Vaticano as there was no indication where on that street the entrance was and the taxi strike was on while we were there.
5 stars
AR, United Kingdom (Great Britain)
17th Dec 2016
Perfect experience! Worth it just to skip the line!
5 stars
KH, Australia
15th Nov 2016
The tour was excellent - the tour guide very informative. There was only one other couple with us and we managed to get around very easily, seeing the most important and relevant aspects.
5 stars
AD, Barbados
1st Nov 2016
This was indeed fabulous. The tour guide was knowledgeable and friendly. Excellent tour and I would recommend this to anyone. I rate this tour a 5.
5 stars
DF, United Kingdom (Great Britain)
31st Oct 2016
Fantastic tour, glad we did it in November & not summer time. The tour guide was extremely knowledgable & friendly. I was recommended Tickitaly & I will recommend to friends etc.
5 stars
PL, United States
19th Oct 2016
Our guide was fantastic!
5 stars
LJ, United States
16th Oct 2016
Our guide "RAFFA" was absolutely terrific. And we were very LUCKY to be the only two people on the tour.
5 stars
ST, United Kingdom (Great Britain)
15th Oct 2016
The visit was excellent and the commentary was interesting throughout
5 stars
CM, Germany
11th Oct 2016
Guide was fantastic, very insightful and helpful
5 stars
MB, United Arab Emirates
8th Oct 2016
Good pace to cover most of the Vatican Tourist spots
5 stars
MM, United States
25th Sep 2016
Enjoyed it very much
5 stars
DH, United States
21st Sep 2016
The guide was very good and spoke excellent English.
5 stars
MO, Ireland
16th Sep 2016
We found our guide really good. It was quite a long tour (3 hours) but she kept our interest throughout and had lots of interesting anecdotes throughout.
5 stars
JD, United Kingdom (Great Britain)
7th Sep 2016
I enjoyed the visit and the tour guide Rapha was instrumental in this. Her knowledge and enthusiasm was excellent.
5 stars
EB, United States
1st Sep 2016
Years ago we had a tour of the Vatican and Sistine Chapel. Our previous tour can not begin to compare with the incredible Tickitaly tour we had with Privileged entry on October 7, 2016. Our tour guide was absolutely amazing. His knowledge of the Sistine Chapel and Vatican is wonderful. He provided us with a comprehensive tour complete with historical information and data. He encouraged questions and welcomed our comments. There were 9 people in our group. We wish we could give Tickitaly more than 5 stars and will recommend them to everyone. Without a doubt, it is the best tour company we have ever had the pleasure of using and plan to use them again on our next visit.
5 stars
DC, United States
24th Aug 2016
Deborah was such an awesome guide! We lived the fact we were in a small group as well!
5 stars
CJ, Australia
21st Aug 2016
Fabulous tour and the lady we had was very informative. The 3 hours went very quickly did not drag on at all.

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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
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Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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