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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


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5 stars
JN, New Zealand
15th Aug 2016
Definitely way to go with such large crowds...enabled me to focus despite large crowds and lot to see
5 stars
KM, Canada
14th Aug 2016
We enjoyed it very much. Very quick entry to the facility. The guided tour throughout was very well done.
5 stars
CarolH, United States
12th Aug 2016
Our guide (I wish I had written her name down) was absolutely fabulous! Her love and passion for the history was very obvious and made our tour with her that much better! She is so very knowledgeable and we had an awesome time!
5 stars
JW, Canada
9th Aug 2016
Tour guide was very knowledgeable and answered all questions. Tour was definitely the way to see the Vatican.
5 stars
AK, Canada
5th Aug 2016
5 . Really great, the tour guide was amazing thorough and very polite and informative
5 stars
RM, Australia
15th Jul 2016
The tour was spectacular. Our guide Meredith was knowledgeable and gave great insight into the Vatican, its history and amazing paintings.
5 stars
AO, United States
14th Jul 2016
It was a wonderful tour that I had been looking for years. I thoroughly enjoyed every minute of it.
5 stars
MW, United States
10th Jul 2016
The tour experience was a fantastic one. I was able to find the guide outside of the Vactican Museum and join the group. We were able to enter pretty quickly and not wait in the general long line. My guide was warm, knowledgeable and patient. She handled the group efficiently, knew where elevators were for parents with strollers, how to find missing members without stalling the group for long periods of time and provided great information about the Museum and St Peter's and the artwork.
5 stars
PA, United States
8th Jul 2016
our tour guide was very good. the tour was good. my only complaint were the sheer numbers of people everywhere, and I don't think you guys have any control over that :)
5 stars
KL, United States
6th Jul 2016
Our guide was fabulous! She knew how to avoid crowds, when possible, and was very informative.
5 stars
DK, United States
6th Jul 2016
This is absolutely the best way to see the Vatican! At times we were the only people in parts of the museum and the audio guide was perfect for us! I have told everyone about y'all! Thank you!
5 stars
MS, Norway
3rd Jul 2016
Fantastisk. Ingen kø med nett billett, fantastisk sted å besøke.
5 stars
EK, United States
29th Jun 2016
I had no problems at all. It was awesome.
5 stars
JC, Australia
28th Jun 2016
A must ! A fantastic tour !
5 stars
JT, United States
19th Jun 2016
This was a great guided tour. Probably the best I have ever been on. Our guide was outstanding. I will recommend Tickitaly to anyone going to Italy.
5 stars
NP, Chile
12th Jun 2016
very interesting. the best way to see the sistine chapel, avoiding the lines.
5 stars
KF, Hungary
4th Jun 2016
Great tour, excellent guide.
5 stars
KW, United States
1st Jun 2016
Our visit was wonderful as was our tour guide Damien. The one thing that I thought could have been better organized was how to find our tour guide. There were hundreds of people at the door where we were meant to meet. The little tablet sign did not show up well at all. Everyone in the small group was concerned about being able to find our tour guide.
5 stars
JW, United States
1st Jun 2016
This tour was great, the guide was wonderful. The crowd was very large that day and the guide really did a wonderful job keeping everyone together.
5 stars
DG, Canada
31st May 2016
Instructions were clear how to reach the place, which entrance to go to, the desk to exchange our voucher for the ticket. Great experience.

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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