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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:

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5 stars
CMJ, United Kingdom (Great Britain)
9th Apr 2017
Wonderful tour and great guide. Had gone during peak season, so really glad I opted for the tour
5 stars
SB, United States
6th Apr 2017
The three hours flew by . The tour guide was informed but also amusing. He had an ipad and was able to give background history pertinent to the tour, particularly with regard to the Sistine Chapel, there silence is enforced (still very crowded in there, with people taking "illegal" ceiling photos. Would recommend the tour I took. We only had 6 people (15 allowed), so it was particularly enjoyable. Additional time is required for the crypt, or climbing to the top of the dome, on your own time.
5 stars
CD, United Kingdom (Great Britain)
4th Apr 2017
Very well informed tour guide!
5 stars
LS, United States
3rd Apr 2017
Our guide was very pacient with the group and very knowledgeable of the subject matter. We greatly enjoyed the tour.
5 stars
IV, Netherlands
3rd Apr 2017
Fantastic
5 stars
AG, United States
2nd Apr 2017
Fabi was a wonderful guide! She was an expert at navigating the crowds, and the information she provided was interesting without being overwhelming.
5 stars
MK, United States
28th Mar 2017
Our guide was terrific, and the tour was fantastic, thank you.
5 stars
RW, United Kingdom (Great Britain)
24th Mar 2017
Fantastic guide, really great tour.
5 stars
MM, United Kingdom (Great Britain)
18th Mar 2017
Our guide was highly knowledgeable and explained everything clearly. She had a big group to handle and the audio helped us to keep up with the tour. We were very satisfied with the booking system, tour duration and the tour guide services.
5 stars
JC, United States
13th Mar 2017
An amazing opportunity to be inside the Sistine Chapel before the general crowd - well worth the private tour price.
5 stars
Irene United Kingdom (Great Britain)
12th Mar 2017
Excellent tour. Would use again.
5 stars
CH, United Kingdom (Great Britain)
12th Mar 2017
Excellent. Guide could not have been more friendly helpful and informative. Can't think of anything that would have made it better
5 stars
CS, Australia
12th Mar 2017
Alfredo was a font of knowledge and made the tour a real pleasure.
5 stars
TM, United Kingdom (Great Britain)
5th Mar 2017
Tour guide was brilliant, helped us with the ticket issue and was very informative and took us at our own speed.
5 stars
MM, United States
25th Feb 2017
The tour was excellent. Our guide showed up a little late so there was initial concern if we were at the proper location. A guide from a different company was assembling his group and confirmed for all of us that we at the correct spot and our guide would be there soon. Once she arrived everything was fine. The ship the line feature was well worth the cost.
5 stars
AM, United Kingdom (Great Britain)
23rd Feb 2017
Great value for money tour with a knowledgeable guide. (a little focused on the art rather than history of the vatican, which maybe could have been detailed in the description)
5 stars
KL, United States
20th Feb 2017
Our tour guide, Julia, was personable, funny, knowledgeable and kind. She really made it a great experience! It went very smoothly and was well organized.
5 stars
AK, Australia
19th Feb 2017
Fantastic
5 stars
RG, United States
9th Feb 2017
best way to see the Sistine Chapel to get you in early enough to really see it without the overwhelming crowds
5 stars
RB, United Kingdom (Great Britain)
8th Feb 2017
A fantastic visit. There is so much to see. Without a guide we would probably have wandered around aimlessly. The Sistine Chapel is a highlight but disappointingly noisy when we went - not our guide's fault at all - we were there at the same time as a large school party. The museums are great and the Basilica is simply stunning.
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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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