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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


Page 25 of 28
3 stars
CL, United Kingdom (Great Britain)
19th Sep 2017
The group was too big and even with headsets we had difficulty hearing at times as we got spread out. We weren't really impressed with our guide
3 stars
JH, United States
1st Aug 2017
Too crowded, it was very hard to enjoy the tour!
3 stars
GR, Canada
2nd Jun 2017
Too crowded, never got to see the Basilica as pope was in town.
3 stars
PY, United Kingdom (Great Britain)
30th May 2017
There wasn't a problem finding the meeting place, however organisation of our group left much to be desired. Lots of waiting as a result, plus the group was way too big. Our guide did your job and was gentle and kind but didn't make the tour interesting. Facts is easy to recite, telling a good story with them makes for better and less boring walkabout.
3 stars
LZ, United States
20th May 2017
Hope the guide can come earlier than the start time. Our whole group were waiting for the tour guider more than 10 minutes after the start time. We were thought the tour may be cancelled. And there was lot of waiting inside too. We hope the tour guide can bring all the equipment and make things ready before we enter the building, which other city tours can make.
3 stars
MB, United States
17th May 2017
Didn't love our guide, but would have been totally lost attempting to navigate without her. Also, apparently the dress code isn't followed because my husband and I made sure to dress appropriately, but most people there had shorts (men) and bare shoulders (women)
3 stars
TB, Australia
20th Feb 2017
Our host was lovely, incredibly knowledgable with history, family we were with were lovely too. In retrospect I probably wouldn't book again, but that's just me, prefer to be in control of my own experience. Definately learnt a lot, but would have preferred a faster paced tour. For people that love tours I would highly recommend
3 stars
GB, United States
22nd Aug 2016
Our guide, Elaine, was fantastic and I have already recommended her to several people. She was knowledgeable and passionate about art and funny too. The Sistine Chapel was stunning since we had early access we could really enjoy it. The Vatican museum was too crowded to enjoy. The museum should have timed access because it was packed solid and you could not see anything or hear well. Very unpleasant experience even with a great guide.
3 stars
AT, United States
27th Jun 2016
The tour guide was too chatty - she spent too much time on her personal experiences and "empty talk" rather than delivering information. She tried too hard to be entertaining rather than being educational. The level of her narration and language were more appropriate for children or teenagers rather than adults seeking to learn.
3 stars
DS, United States
30th May 2016
Not our favorite place in Rome. It's a little hypocritical that a place as holy as the sistine chapel has so many naked people on its' ceilings. However the tour guide was very nice and explained everything we needed to know
3 stars
DC, Lebanon
14th May 2016
The visit was very interesting and the place is so splendid and a must do tour. If it was for me i would love to make it quicker as we spent too much time waiting for group members to gather. The place was too crowded. At the end we just left even without completing all the important sites. Anyway thank you for a special experience.
3 stars
SK, United States
28th Apr 2016
Tour was okay. Very crowded. Hard to hear guide and accent was very heavy. Concept of tour was good
3 stars
JW, Singapore
11th Apr 2016
I was happy to have joined the tour but I didn't particularly enjoy it. Not your fault at all but because it was simply too crowded, claustrophobic and overwhelming for me.
3 stars
PL, Netherlands
12th Mar 2016
Extremely crowded and difficult to follow the guide.
3 stars
SG, Germany
28th Feb 2016
The tour was fine, although the English skills of our guide were limited. They should limit the amount of visitors they allow into the Vatican Museums. It was so crowded and People pushed there way through that it was hard to concentrate on the explanations, it was even hard to keep once balanced without being pushed over!
3 stars
MH, United States
12th Aug 2015
This was an interesting tour to see; however, the earphones did not work for one person with us and that was extremely frustrating.
[Tickitaly responds: we are sorry for this inconvenience. The earphones service is offered by Vatican so you should have asked for new earphones directly to the local Vatican staff during your visit. Thanks for your feedback! ]
3 stars
JH, Norway
13th Jun 2015
It was to many groups at the same time inside The Vatican. Som times it was not posible to follow our guide, and at times we didnt her what he said because of the distent.
3 stars
JG, United States
31st May 2015
Tour guide was excellent, had problems with feedback listening to audio while on the tour.
3 stars
RD, United States
28th Apr 2015
HEAD SETS WERE NOT VERY GOOD
3 stars
IM, Canada
17th Apr 2015
As this was high season, it was very busy and we felt rushed through the Sistine Chapel. Perhaps it would've been better during low season.

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Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
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Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
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If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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