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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


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5 stars
Anna C. Australia
11th Jun 2014
It was wonderful and the guide was absolutely lovely. Everything was explained in detail and it was a thoroughly enjoyable visit.
5 stars
CP, United States
30th May 2014
We had a wonderful visit and out tour guide was terrific! She was so friendly and patient and well informed. It was an excellent deal.
5 stars
MW, United Kingdom (Great Britain)
25th May 2014
Great tour well organised with good guide. You see everything you need to see. However at the end of this tour you can join a separate queue to take the stairs or lift to the top of the dome which attracts a small charge made by the Vatican. Take this option you get to see just how big the Vatican state is the views over Rome are amazing and should not be missed.
5 stars
SN, Australia
25th May 2014
We had a fantastic guide who was very passionate about her job , it was a small group so we had a great experience and learnt a lot . Would highly recommend it
5 stars
VS, Australia
24th May 2014
It was fantastic to walk past 100's of people waiting to get in! Our guide walked us through the Vatican and was informative and helpful. We thoroughly enjoyed the tour.
5 stars
RK, Australia
17th May 2014
The skip the queue was fantastic, appreciated especially when we saw the length of the queue as we drove up. A guided tour was very worthwhile to understand and appreciate everything we saw. Three hours sounds long but it went so quickly. We thoroughly enjoyed our morning
5 stars
YB, Australia
14th May 2014
As we arrived very early it was not busy so was very easy to find where to go and we picked up our tickets immediately. We had the best tour guide and thoroughly enjoyed the experience.
5 stars
SF, United Kingdom (Great Britain)
11th May 2014
Tour was great and guide was great. Meeting place for the tour was unorganised. The organisers were late, then because of the amount of people for the groups you didn't know were you were supposed to be. Lady organiser was very rude.
5 stars
SK, Australia
3rd May 2014
Booked our tickets online which was very easy, had no issues using them at the Vatican to gain entry, wow what an amazing place to visit & was worth the long flight from Australia
5 stars
Martin, Macedonia
26th Apr 2014
Good guide, really enjoyed the tour
5 stars
RM, United States
22nd Apr 2014
Fabulous, because tickitaly contacted me as soon as the St. Peter's closure was announced and arranged to get us on a different tour date and time. I was very happy with tickitaly's professionalism!
5 stars
TK, United Kingdom (Great Britain)
21st Apr 2014
Great visit!
5 stars
LW, United States
20th Apr 2014
The tour was worth the extra money !!! The gardens are beautiful !!
5 stars
AK, Serbia
17th Apr 2014
it was wonderful!! But the best was fast track.
5 stars
SB, United States
16th Apr 2014
Excellent. Our tour guide could not have been better, She had been guiding these tours for decades (though she didn't look that old!). She was clear, comprehensive, kind, and patient with our questions. I appreciated the pace she set, and how she made sure not to lose any of us. The Vatican is an incredible place, and so huge. She did an amazing job of covering all the basics and maintaining a pace that got us through it all. Excellent in every way, thanks!
5 stars
GK, Canada
15th Apr 2014
The guide Salvadore gets full marks for excellence from us. He was very knowledgable, likeable and easily understood. He made the experience memorable. Our thanks to him.
5 stars
RK, United States
13th Apr 2014
We had a knowledgeable and interesting guide. We learned a great deal on the tour and have already recommended this to friends.
5 stars
SH, United Kingdom (Great Britain)
31st Mar 2014
Francesca was brilliant and made our visit very enjoyable, interesting and memorable. Her knowledge and way she used the iPad to explain things was great.
5 stars
AL, United Kingdom (Great Britain)
23rd Mar 2014
The meeting point arrangements seemed disorganised but it all worked ok so I guess there a reason to leave the system as it is. The queues were massive for non tour members so was definitely worth getting booked in advance. The guide was exceptional - very knowledgable and approachable and delivered the information at an appropriate level. The crowds were massive but our guide got us to the best view points etc.
5 stars
RC, Canada
23rd Mar 2014
great guide, lots of interesting information!!!!

Page 18 of 28
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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