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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


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5 stars
IB, Australia
24th Aug 2014
Excellent. Booking was effective. Guide was good.
5 stars
AP, United States
24th Aug 2014
The tour was terrific. The guide was informative without over loading us with information. She gave a break down of the Sistine chapel before the tour, so I was able to appreciate the intricacies much more. This was the best tour I had in Italy.
5 stars
PP, United States
20th Aug 2014
Our tour guide, Daniel, was fantastic, and the 8.30 am tour was set up extremely well. We took one other tour in Rome with a different company -- and wished we would have gone with Tickitaly instead!
5 stars
NB, United States
15th Aug 2014
Amazing tour guide and very informative! Had we not gotten advanced tickets we would never have gotten in that day because of the lines...
5 stars
DW, Canada
14th Aug 2014
The tour was great and I guess my issue is not the tour but the tour guide. She was very passionate and knowledgeable about the are in the sistine chapel but she needs to hear her presentations to tourists. She spent a lot of time at the boards with the pictures on them explaining every detail of every work of art on the ceiling of the sistine chapel. Her explanations were too long and detailed. We are tourists not art history majors!! I'm sure she knew more about the art than the pope himself but she was just 2 long!!
5 stars
JA, United States
12th Aug 2014
Tour was amazing. Our guide was very well informed, an art professor. You could not ask for better.
5 stars
DF, Australia
30th Jul 2014
The official tour ran over to 3 hours. The heat within the building was overwhelming. The party numbers should be limited to no more than 15/16 as this is an easy group to herd through the great buildings. Overall the tour was exactly as we expected, full of information and beauty.
5 stars
GS, Australia
28th Jul 2014
We throughly enjoyed our visit. It was very simple to exchange our voucher for tickets and our tour was very enjoyable. This was my third visit to the Vatican and St Peters and by far the best and most enjoyable. Our guide was excellent.
5 stars
MM, South Africa
21st Jul 2014
Daniel is a wonderful tour guide!!
5 stars
CG, United Kingdom (Great Britain)
21st Jul 2014
Visit was amazing. Well worth booking tickets ahead - made life much easier when entering the chaos of the main entrance.
5 stars
MC, United States
16th Jul 2014
It was long considering we had been awake for nearly 24 hours by the time we arrived, but the tour was wonderful. Tour guide was very knowledgeable. He gave us time to wander and take our time.
5 stars
SG, Singapore
10th Jul 2014
ood pace (maybe because our group size was small ~16 persons!); very informative
5 stars
RJ, United States
9th Jul 2014
Having entrance to the Sistine Chapel before the crowds made this purchase 100% worthwhile. On a minor note, we live in the U.S. and the DVD we received doesn't work.
5 stars
RB, New Zealand
6th Jul 2014
Paola, our guide, was very knowledgeable and charming. We appreciated that we were a group of only 9 people. The Vatican allow far too many tourists inside at one time. Pushing and shoving through the thousands of people is not really in keeping with the reverence of the buildings!
5 stars
GG, South Africa
4th Jul 2014
The tour was great, very good guide explained everything we needed to know... the system works well... great value
5 stars
LS, Denmark
30th Jun 2014
Too large a number of visitors at one time, but I can see it's not easy to avoid.
5 stars
RH, United Kingdom (Great Britain)
20th Jun 2014
Guide and tour was amazing, so much history and quite a humbling experience.
5 stars
PT, United States
17th Jun 2014
Our guide was extremely knowledgeable and made sure we saw everything.
5 stars
VL, United States
12th Jun 2014
This was an awesome tour. The guide was very knowledgable. The headset made it very easy to hear. Would recommend this tour
5 stars
NR, United Kingdom (Great Britain)
12th Jun 2014
Absolutely amazing experience, our guide was extremely knowledgable, kind and attentive. Skipping the line was obviously a highlight, but would definitely do another tour through tickitaly.

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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