tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:


Page 65 of 325
5 stars
RM, Canada
20th Sep 2017
The website is intuitive and all the required information was provided.
5 stars
DN, United States
20th Sep 2017
very straightforward with no problems
5 stars
MM, United States
20th Sep 2017
Easy to use
5 stars
MR, United States
20th Sep 2017
The site was easy to find and booking was very easy.
5 stars
OG, Mexico
20th Sep 2017
everything is ok
5 stars
KL, United States
20th Sep 2017
Very easy.
5 stars
JG, United States
20th Sep 2017
No problems.
5 stars
JL, Peru
20th Sep 2017
The site was ok and the guided steps to get the tickets clear enough. I asked for tickets when they weren't available and you sent me a mail when it was possible to buy it. Many thanks!!
5 stars
LK, Czech Republic
20th Sep 2017
Very easy find and to use, thank you!!!
5 stars
PD, United States
19th Sep 2017
Easy to make reservations.
5 stars
TK, Switzerland
18th Sep 2017
It was easy to book the tickets.
5 stars
JH, United States
18th Sep 2017
site was easy to use
5 stars
WD, United States
18th Sep 2017
Very good site, easy to use.
5 stars
CN, United Kingdom (Great Britain)
17th Sep 2017
I found the site very easy to navigate and had no problem finding and booking my visits
5 stars
LM, United States
17th Sep 2017
Site was very easy to use.. Tickets arrived promptly in our email and were easy to access and print.
5 stars
CD, United Kingdom (Great Britain)
16th Sep 2017
I found the site easy to use and I had no problem getting my tickets. I will be using tickitaly again.
5 stars
RT, United States
16th Sep 2017
I found this site easy to use. There was an English translated site which was helpful because anytime I am purchasing tickets and using a credit card, that aids in the ease of the transaction.
5 stars
DJ, United Kingdom (Great Britain)
15th Sep 2017
quick and easy, no problems at all
5 stars
AK, United Kingdom (Great Britain)
15th Sep 2017
Found the whole experience simple and straight forward and would recommend your webcite to anyone wanting to book tickets.
5 stars
BC, United States
15th Sep 2017
The site was fairly easy to use. It was a little confusing about the time required to obtain tickets and to pass through security. After an email correspondence, it was explained well enough.

Page 65 of 325
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.