tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

Buy tickets here

As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:


Page 57 of 325
5 stars
BB, United Arab Emirates
21st Feb 2018
Very user friendly
5 stars
LE, United Kingdom (Great Britain)
19th Feb 2018
No problems at all. Very easy to use. Would definitely recommend.
5 stars
TS, Japan
19th Feb 2018
Very efficient and useful to book sightseeing places in Rome
5 stars
BD, United Kingdom (Great Britain)
19th Feb 2018
Site is fantastic and very easy to find the tickets and tour guide upon arrival
5 stars
MM, United Kingdom (Great Britain)
16th Feb 2018
Great website, easy to use, just print off tickets and hand them at the entrance all went like clockwork!
5 stars
EN, United States
16th Feb 2018
Very easy without any problems. Purchasing our tickets was trouble-free.
5 stars
KB, United States
15th Feb 2018
Buying the tickets and finding the meeting point were very easy!
5 stars
AL, United Kingdom (Great Britain)
13th Feb 2018
Excellent service. Made everything simple.
5 stars
VM, United States
12th Feb 2018
Great website and the ticket voucher was emailed as soon as the tickets became available.
5 stars
GB, Brazil
8th Feb 2018
The website is easy to use. I didn't have any problems to find nor buy the tickets I wanted. I highly recommend it.
5 stars
CY, United States
6th Feb 2018
simple, quick and reliable service
5 stars
VH, Bosnia and Herzegowina
3rd Feb 2018
Very friendly to use, no problems with booking at all.
5 stars
MW, United Kingdom (Great Britain)
3rd Feb 2018
Easy. no problems
5 stars
LC, United States
29th Jan 2018
I had no problems with the site. It was very easy to use and all worked very well.
5 stars
KO, United States
26th Jan 2018
Very easy to use
5 stars
RM, United States
26th Jan 2018
The website was very easy to navigate and to order tickets from. Instructions on printed vouchers were accurate and extremely helpful
5 stars
EW, Germany
25th Jan 2018
Great site. Easy to use. Reliable.
5 stars
JA, United States
24th Jan 2018
No problem finding the site easy to buy tickets
5 stars
MJ, United States
24th Jan 2018
Everything went smoothly You were very organized
5 stars
CR, Canada
24th Jan 2018
VA very well organized efficient operation.

Page 57 of 325
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.