tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:


Page 56 of 325
5 stars
SL, United States
13th Mar 2018
The site was very simple to use. Found our tickets very easily. Printed them off. Importantly the attractions are familiar with tickitaly so are not surprised when presented with self printed entry tickets.
5 stars
TF, United States
12th Mar 2018
The site is great! The choice of tours were evident and clearly presented. No problem with ticket, just print and bring with you to the meeting place. I would suggest being able to use phone for receipt.
5 stars
RG, United States
12th Mar 2018
The site is very easy to navigate. print or down load tickets whatever you prefer. Tour people were exactly where they said they would be, looking for me! If you only have 1 day book 2-3 tours with Tickitaly.com and your set!
5 stars
KT, United States
11th Mar 2018
Everything was easy.
5 stars
KM, Italy
9th Mar 2018
Very easy
5 stars
DR, Romania
9th Mar 2018
Great!
5 stars
LK, United States
8th Mar 2018
Easy. We had all the help we needed. The directions were good. Our travel agent helped with booking.
5 stars
MM, United States
8th Mar 2018
Very good.
5 stars
IK, Ukraine
6th Mar 2018
My friends recommended
5 stars
XM, France
5th Mar 2018
Very easy
5 stars
RJ, Denmark
4th Mar 2018
The site is easy to use. Received the vouchers quickly - everything was perfect!
5 stars
SS, Thailand
3rd Mar 2018
Very convenience
5 stars
LL, Slovakia
2nd Mar 2018
Very user-friendly
5 stars
YJ, United States
2nd Mar 2018
The site was easy to use. Enjoy using this site for my tickets.
5 stars
LC, Greece
28th Feb 2018
very easy, not any problem at all
5 stars
CW, United States
27th Feb 2018
Very easy
5 stars
DC, Isle of Man
25th Feb 2018
Absolutely perfect! Thank you so much
5 stars
MJ, Canada
25th Feb 2018
Everything was easy and if we had questions we were answered quickly.Thanks
5 stars
MS, United States
23rd Feb 2018
Practically perfect
5 stars
NL, Hungary
22nd Feb 2018
It was simple to find th necessary information the website and the staff was quick to reply to my questions by email too.

Page 56 of 325
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.