tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:


Page 52 of 325
5 stars
SK, Canada
8th May 2018
Site was easy to use. I had a few questions concerning purchasing online, and emailed tickitaly.com. They responded quickly and reassured me that the site was legit. Would certainly buy from them again. I downloaded my entry ticket and when going thru the admission at the gallery, swoped it for an actual ticket. It was a very smooth transition. Everything was very organized.
5 stars
MB, United States
8th May 2018
The site is good and easy to use.
5 stars
SC, United States
7th May 2018
Tickitaly staff was extremely helpful and professional! Their communication with me was top knot hi when tickets changed and then when we needed to add names due to new security procedures.
5 stars
SD, United States
7th May 2018
The site is easy to navigate and the instructions for claiming our tickets from the voucher were very clear. We had no issues at all.
5 stars
EF, United States
6th May 2018
It was easy to book my tickets for my desired tour the last supper. So worth it.
5 stars
AD, France
4th May 2018
Everything was very efficient
5 stars
RW, United States
4th May 2018
Very easy site to use
5 stars
TC, Canada
4th May 2018
Got us to a faster line- as our stay in Rome was short
5 stars
TC, Canada
4th May 2018
Once I realized I needed to book 2 times - one for adults and o e for 0-17yrs it was ok
5 stars
CS, United States
2nd May 2018
This was an easy, convenient way to obtain tickets. The entire transaction went smoothly and we were very pleased with the process and glad that it was an option for us.
5 stars
JC, United States
1st May 2018
This was such a find! Everywhere else I looked it was sold out! Very easy to use. Would highly recommend.
5 stars
CS, United States
1st May 2018
The site was easy to use. The voucher we received was easily redeemed for tickets upon arrival.
5 stars
BM, United Kingdom (Great Britain)
30th Apr 2018
Easy to find what you are looking for. No problems finding the tickets we wanted. Very helpful.
5 stars
JB, United Kingdom (Great Britain)
29th Apr 2018
Quick efficient service
5 stars
LG, United Kingdom (Great Britain)
28th Apr 2018
Everything was great, it was a last minute booking but it got confirmed instantly after a call
5 stars
MH, United States
26th Apr 2018
The site was very easy to use and tickitaly stayed in touch by email.
5 stars
SG, Canada
25th Apr 2018
Instructions were clear and complete, it was all I needed to get my ticket.
5 stars
DM, Serbia
24th Apr 2018
very easy I find the site to use I dont have any problems finding my tickets
5 stars
LC, United States
24th Apr 2018
Very easy to navigate the website.
5 stars
Leigh Haight
23rd Apr 2018
Our booking was taken care of by our travel agent who highly recommended tickitaly. And now we understand why bc it was a wonderful experience.

Page 52 of 325
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.