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See all ...View our full range of attractions, activities and destinations ...-
- Michelangelo's David
- Michelangelo's Secret Room
- Uffizi Gallery
- Florence Cathedral
- Palazzo Vecchio
- Pitti Palace
- Boboli Gardens
- Vasari Corridor
- Bargello
- Santa Croce
- Brancacci Chapel
- Medici Chapels
- Florence tours
- Walking tours
- Art tours
- Segway tours
- Bicycle tours
- Bus tours
- Cooking course
- Wine tasting
- Florence excursions
- Airport shuffle
- Train tickets
- Colosseum tickets
- Colosseum tours
- Colosseum dungeons
- Colosseum by night
- Vatican tickets
- Vatican tours
- Private Vatican tours
- St Peter's Basilica
- Borghese Gallery
- Domus Aurea
- Caracalla baths
- Castel sant'Angelo
- Palazzo Valentini
- Roman catacombs
- Rome tours
- Rome private tours
- Rome Segway
- Rome by bike
- Rome bus tours
- Train tickets
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FlorenceNew OffersFlorence, 'Cradle of the Renaissance', home to Michelangelo's David, the Uffizi Gallery ...
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Discover Florence
Florence - Firenze - is many things; the heart of Tuscany, a Renaissance jewel, a true city of art. It's home to the Uffizi, one of the oldest museums in the world, and the Accademia, home to one of the most famous statues in the world - David. The incredible Cathedral - Duomo dominates the skyline, with Brunelleschi's fabulous dome - cupola, and Giotto's mighty clock-tower - campanile.
Background, must-sees and map of Florence, "Cradle of the Renaissance":
Explore Florence
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RomeLate dealsRome, the 'Eternal City', explore the Colosseum, The Roman Forum, the jewels of Ancient Rome ...
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Discover Rome
Rome - Roma - is the Classical city of the Forum, the Pantheon and the Colosseum. It is pagan temples, early Christian Churches, Renaissance Basilicas, the Vatican of course. Rome is an architectural masterclass in the Classical, the Romanesque and all flavours of Gothic architecture, of the Baroque. And it is the romantic city of the Trevi Fountain and the Spanish Steps.
Background, must-sees and map of Rome, "The Eternal City":
Explore Rome
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The VaticanSkip the linesThe Vatican and St Peter's, home of the Catholic Church and the treasures of the Vatican Museums ...
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VeniceVenice, the floating city. Wonder at the Doge's Palace, St Mark's Square, and explore the canals by gondola ...
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MilanLast Supper ExclusivesMilan, home of fashion, the fabulous Gothic Duomo, and, of course, Leonardo da Vinci's Last Supper ...
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Da Vinci's Last SupperWe have specialised in Last Supper
tickets and tours for over 15 years.
Availability is always limited and
advanced booking is essential.
Check availability
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PisaSkip the linesPisa, home to the must-see Leaning Tower of Pisa and the nearby annual Andrea Bocelli concert.
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Tailor-made Private ToursCustom private tours and excursions on request
See all ...
Florence
Rome
The Vatican
Venice
Milan
Pisa
Tailor-made Private Tours- Best sellers:
- Tailor-made tours
- David, Florence
- Uffizi Gallery
- Vatican
- Last Supper
- Pisa Tower
Tickitaly reviews: tickitaly.com reviews
Customer reviews for: tickitaly.com reviews
As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com.
These are overall reviews for the usability of the site and customer service. We also have some older reviews.
Featured review:
Tickitaly recently helped us plan our dream trip to Italy for our dream trip to Andrea Bocelli concert .  Lisa and Pamela listened  to our likes and helped choose two perfect hotels !  All our transfers were exceptional.  Living in USA this could not have been put  together so perfectly without their help. They are so responsive answering all questions !
 ÂWe highly recommend this company to help plan your Italian vacation!  We give them 10 stars !
Joe & Flo, USA, July 29, 2024
4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:
5 stars
NW, United Kingdom (Great Britain)
12th Jun 2018
12th Jun 2018
The site was easy to use. I expected a more or less instant response instead I had an automated reply to say the office was closed. With no confirmation email I email to say cancel the order had had an instant reply offering to send the voucher to the hotel. Which they did.
5 stars
RH, United States
12th Jun 2018
12th Jun 2018
Very easy to use the site and they contacted me right away.
5 stars
KS, United States
11th Jun 2018
11th Jun 2018
The site was very simple to use and had a very quick response time in sending the tickets. The support staff is amazing!!!
5 stars
TR, Canada
11th Jun 2018
11th Jun 2018
All excellent. The tickets were no problem to obtain, print, and then exchange at the kiosk.
5 stars
AK, United States
11th Jun 2018
11th Jun 2018
The site was easy to use.
5 stars
CA, Mexico
10th Jun 2018
10th Jun 2018
The site was easy to use, no problems finding my tickets.
5 stars
LH, United States
10th Jun 2018
10th Jun 2018
Very easy.
We felt extremely lucky. When we got to the colosseum there seemed in my estimation to be over a thousand people all heading the same direction. We had bought the timed ticket for 9:35 am. Although there were many other lines guides directed us to our line and we waited only about 5 minutes. It felt too good to be true but it was. Thank you!!
5 stars
CH, United Kingdom (Great Britain)
9th Jun 2018
9th Jun 2018
Very straight forward
5 stars
KG, United States
9th Jun 2018
9th Jun 2018
I liked a lot of the online features and the responsiveness of the staff.
5 stars
SM, United States
8th Jun 2018
8th Jun 2018
Very easy, flexible times for entry a plus. Site was intuitive and easy to navigate. Email responses prompt with clear instructions.
5 stars
LC, United States
8th Jun 2018
8th Jun 2018
Site was super easy to use. And the organization was so patient with my credit card issues.
5 stars
YM, United States
7th Jun 2018
7th Jun 2018
Very easy. Booking was a breeze!
5 stars
DD, Australia
4th Jun 2018
4th Jun 2018
No problems at all. Very straightforward process
5 stars
MR, United Kingdom (Great Britain)
3rd Jun 2018
3rd Jun 2018
Very easy way to book and get the tickets. Nothing to complaint about.
5 stars
DF, United Kingdom (Great Britain)
3rd Jun 2018
3rd Jun 2018
As a technophobe, this process was straightforward and sucessful
5 stars
JF, Portugal
3rd Jun 2018
3rd Jun 2018
Very easy to find and use the site. No problems at all.
5 stars
ML, United States
3rd Jun 2018
3rd Jun 2018
Very easy. The confirmation email had everything we needed.
5 stars
AH, New Zealand
3rd Jun 2018
3rd Jun 2018
Booking end of the day the late days Tues and Thursdays was so worth it.No queues- went straight in even ahead of booked time.
5 stars
DF, United States
3rd Jun 2018
3rd Jun 2018
It was very easy to find the right tour for us and make the reservations.
5 stars
CL, United States
2nd Jun 2018
2nd Jun 2018
Easy to use site. Remember to let your credit card company know to authorize.
- Where do these reviews come from?
- About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
- Why are there more stars awarded than reviews?
- Many of our customers opt to award stars rather than write a review.
- Why do some reviews have a ? instead of stars?
- Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
- Where is my review? I can't see anything in the list?
- Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
- Are these reviews real or have you faked them?
- All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!
Why Tickitaly?
| Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help. | |
| Transparency. All tickets are full-entrance with no extras to pay! | |
| Availability - we'll often get you in when availability elsewhere is exhausted. | |
| Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5! |
Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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Tickitaly is a Licensed Italian Travel Agency
Registered at the Florence Chamber of Commerce
P.IVA 05144650487
Questions?
Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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