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Customer reviews for: Florence Guided Tours

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These reviews cover our (wide) range of Florence guided tours

4.6 out of 5 stars from 244 customers. 168 of them wrote reviews:


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5 stars
WH, United States
24th Jul 2015
The Accademia guided tour was excellent. We booked the English tour and the guide was great and very knowledgeable of the art in the gallery.
5 stars
JS, United Kingdom (Great Britain)
14th Jul 2015
Excellent tour with a friendly, very knowledgable guide (Francesca). So much better than just wandering around rooms staring at the walls. Lots of little, memorable details provided.
5 stars
JV, Finland
23rd Jun 2015
Very interesting tour where we saw things you wouldn't see normally. I'm happy that there was other info than just Dan Brown stuff, all the historical info was very interesting. Giulia was a good guide!
5 stars
FB, United States
12th Jun 2015
This was a fun and interesting tour with a a very entertaining guide. We got to see parts of the Palazzo Vecchia that an ordinary visitor would not see
5 stars
SS, United Kingdom (Great Britain)
13th Apr 2015
Tour was excellent, guide very passionate about the subject, and the tour was very interesting and perfectly timed.
5 stars
ST, Switzerland
1st Apr 2015
The palazzo is beautiful and visiting the secret chamber was extraordinary. The guide was really good and explained all the historical background very well. Best visit in Florence!
5 stars
CB, United Kingdom (Great Britain)
17th Mar 2015
Excellent guide, very interesting and gave a very clear, well-structured tour. Getting into the Uffizi is a bit of a battle, but that's not your fault.
5 stars
Casbeth, United Kingdom (Great Britain)
25th Oct 2014
I was not aware of this tour until I visited the site. It was very much worth booking. We visited areas not generally open to the public and learned so much about the Palazzo. Highly recommended.
5 stars
MM, United States
20th Sep 2014
Our guide was wonderful. Full of stories about Michaelangelo. We learned so much. I would recommend.
5 stars
KR, United States
27th Aug 2014
Elvio was a wonderful guide, choosing the most significant paintings and sharing history, technique and interpretation of paintings. His enthusiasm for the subject matter was infectious. I would do another tour of anything with him!
5 stars
Fabien ZucchiniFrance
19th Aug 2014
We would like to thank a lot the BEST guide we ever had, a Young french man (cannot remember his name, with pepper ans salt hair :), around 30 years) : he was extremly helpful in giving stories, making clear some wrong ideas we had and teach us a lot of valuable and memorable things. We were so interested he thought we were Art student, no we only love Italian renaissance style ! We would love to keep in touch with this man and get an email if he is agree, or his name and last name, we never know we could visit him one again and ask for his service longer... However thank ticketitaly for this amazing experience: it was only our group in il palazzo vecchio for our secret visit, and enjoy "la salle des cinq cent" alone is UNFORGETABLE!!!! Thank you everyone !
[Tickitaly responds: thank you for your comments - we contacted the organisers for you and we've passed on his reply and contact details by email:"J'ai bien reçu votre appréciation et vous en remercie beaucoup. Les retours de ce genre sont très précieux, et pas seulement pour briller aux yeux de la hiérarchie, c'est sans doute ce qui d'un point de vue personnel nous encourage à continuer dans le domaine de la transmission! N'hésitez pas à me contacter! Bien à vous, Yan Blusseau"]
5 stars
DR, United States
26th Jul 2014
Marco was a great guide! Very knowledgeable about real history as well as the myths represented in the paintings we saw. He was very easy to understand!
5 stars
FR, Australia
5th Jul 2014
The tour of the Palazzo Vecchio was extremely interesting. Our guide Stefano told us many intriguing details, and was able to answer all of the visitors' questions. We had a thoroughly enjoyable morning!
5 stars
FR, Australia
5th Jul 2014
We had a most pleasant afternoon visiting the Baptistery and the Duomo. Our guide (Maurizio) was very enthusiastic and knowledgeable, and provided very detailed explanations, as well as answering our questions in detail. It was a very worthwhile experience.
5 stars
Antalyaman, Turkey
8th Jun 2014
This was a great tour and the guide was exceptional. Much better than queueing for four hours and then having to work out things for yourself. Also meant we got to go to places that ordinary ticket holders would not see.
5 stars
GE, Norway
6th Jun 2014
!We had an excellent guide! Male, with great knowledge.
5 stars
RP, United States
27th Feb 2014
The renaissance came alive as we saw priceless works of art by the masters up close.
4 stars
JC, Canada
12th Jun 2019
The two galleries are obviously spectacular. Our guide was undoubtedly knowledgeable however not very personable.
4 stars
JP, United States
10th May 2019
Francisco was great!
4 stars
LD, Australia
14th Dec 2018
Another excellent tour which we thoroughly enjoyed. Our guide was informative and interesting, bringing the whole experience to life. Climbing the dome was fantastic.

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Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
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Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
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If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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