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Customer reviews for: Florence Guided Tours

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These reviews cover our (wide) range of Florence guided tours

4.6 out of 5 stars from 244 customers. 168 of them wrote reviews:

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4 stars
KE, United Kingdom (Great Britain)
6th Oct 2017
Very interesting and enjoyable. Presented ourselves at the ticket office and were told where to wait for our guide, who was excellent. The tour was fascinating and we would recommend it.
4 stars
DR, United States
17th Aug 2017
Everything was fine
4 stars
RV, United States
21st Jul 2017
The guided tour did not include the review of Medici family, too short, but guide gave very professional explanation of subjects bringing to our group attension
4 stars
SM, United Kingdom (Great Britain)
30th Apr 2017
Very knowledgable guide. I just wasn't fit enough to do the duomo tower.
4 stars
EK, Singapore
26th Mar 2017
Was good
4 stars
DB, United States
23rd Jul 2016
Very nice tour and guide.
4 stars
CT, United Kingdom (Great Britain)
12th Jun 2016
We were the only people on the tour so it was great! The tour guide was very knowledgeable and answered all our questions - we covered everything in just a couple of hours. The queues were very long, but we were able to get faster access which was excellent. We are planning to return to Florence and will definitely use Tickitaly for our tours.
4 stars
HJ, South Africa
3rd Oct 2015
Good trip
4 stars
SH, United States
15th Jun 2015
The tour was the perfect length of time and we felt like we got a cool backstage pass to the Palazzo. Would recommend. Plus the ticket goves you access to the rest of the main palace which is awesome to wander around after the tour. When you arrive, go to the "point of information" area at the ticket office, dont wait in the long line.
4 stars
JE, Canada
30th Apr 2015
A most excellent venue and a fantastic tour. Our tour had been, unknown to us, cancelled, but the staff at the Palazzo Vecchio were able to quickly sort our all of our prepaid tickets and organize new tour times that fit within our very tight schedule.
4 stars
JB, South Africa
5th Jul 2014
Guide was friendly and well informed. Earphones were provided. All in all what I expected.
4 stars
Andy, Texas, USA
27th Apr 2014
Meeting place was TERRIBLE;very difficult to find. The name of the bakery is frequently covered up by delivery trucks and when the name is covered by the umbrellas. It would be much better to arrange the meeting place for the column with the cross on top, that is located just next to the smallest building of the Duomo complex. The tour was a little too long and boring, but overall it was very good, and I would recommend to friends.
[Tickitaly responds: Thank you for your comments on the meeting place - we've tried to make that clearer.]
3 stars
WD, Australia
21st Feb 2018
The tour could have been completed in less time. While it was very interesting, the pace was incredibly slow. The guide was however, very knowledgeable.
3 stars
RW, United States
1st Sep 2016
Our tour was ruined due to a PR event for the movie Inferno. As a result, we could not access many of the areas quoted due to the extra security provided to the movie stars (Tom Hanks , etc.) and the guide was constantly distracted by these security guards. Our guide recommended that we request refunds, but none was given, and rescheduling was not an option. I expect that this is a great tour, but we were quite disappointed.
3 stars
EO, United Kingdom (Great Britain)
4th Jun 2016
tour was fine, a bit too informative for us, spent a lot of time over a few paintings hearing about the method of painting. Would be great if that's interests you.
3 stars
EO, United Kingdom (Great Britain)
4th Jun 2016
tour was ok, guide obviously loved the subject but we weren't after such an in depth tour, we wandered off and found David which on it's own was worth the price.
3 stars
GC, Australia
26th Aug 2014
For this particular tour - we found that touring both museums on the same day too much. We would advise taking either the morning or afternoon tours but not both.
2 stars
AT, United States
27th Jun 2016
The tour was conducted without the whisper head phones which made it difficult to hear the tour guide. The tour guide seemed knowledgeable but her English wasn't great, so she had difficulty going off-script to answer questions. Narration was very basic.
1 stars
DW, United States
12th Feb 2015
This tour could have been condensed into half a day. Too much time was spent talking about the David statue from afar and in remote corners of the Academy and not enough time actually admiring the art. We actually left the tour after lunch because we could not endure any more.
GP, Slovenia
31st Aug 2024
Very nice guide, answered all questions and told all the interesting details, 10/10 would recommend :)
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Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
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