Tickitaly reviews: Florence Guided Tours

LH, United States
12th Apr 2017

Our guide was very knowledgeable. While in the cathedral, don’t forget to take the stairs to the underground area (not part of the guided tour). I found it fascinating to see what has been uncovered.

NG, South Africa
10th Apr 2017

Wonderful to skip the long queues...great way to see the Cathedral with just enough information given. Guide was well informed and interesting. Great tour!

SB, United Kingdom (Great Britain)
6th Feb 2017

Fascinating!! Guide was great. Saw lots we would otherwise have missed or not had access to - very happy

AB, United States
30th Nov 2016

Fantastic Tour!

LM, United Kingdom (Great Britain)
11th Oct 2016

I booked all our tout tickets through tickitaly and was a little concerned at the outset as the secret passages tours offered elsewhere were fully booked, however, this trip was fabulous and wouldn't hesitate to recommend it. You do go behind the scenes and right up to the attic,mouth we were a bit short of time at the end and I think it could have been shortened to an hour instead of the hour and a quarter. Still worth it though. There is a bag/luggage. Drop near the toilet facilities so if it's your last day and you're dragging a case they will look after it. Not sure if there's a fee.

KB, United States
22nd Sep 2016

I give 5 stars for the tour itself, but 2 stars for the organization (see below description). This tour brought us into "secret" rooms and passages of the Palazzo Vecchio, not typically included on standard Palazzo Vecchio tours. We had searched this tour out due to descriptions made in the Dan Brown book "Inferno". We saw the secret chambers where the Medici rulers kept their most prized possessions. We climbed small passages, and saw the Hall of 500 both from the ground level and from a very high balcony near the ceiling. We were even brought to the roof to see the amazing structures which hold up the ceiling of the Hall of 500. The tour guide was excellent! Although the tour in itself was excellent, we and many others on the tour experienced much confusion for about 20 minutes near tour begin, frantically searching for the tour guide ( who did not show up exactly on time and who did not have a sign), trying to figure out where the tour began. You have to enter the Palazzo on the side of the building, as well described by Tickitaly, but then you need to go through the bookstore to the inner ticketing area, where the guide picks up the tour. In addition, several people still had to exchange their tour vouchers for tickets, this was not clear to us when we bought the vouchers. We had to line up and get actual tickets. This should have been pre-organized by the tour guide or by Tickitaly. As already stated, once the tour began it was excellent, and the tour guide did not short us for the time missed at the front end of the tour. After completion of the tour, our ticket enabled us to visit the rest of the Palazzo on our own, which made the money paid for the tour very worthwhile.

SO, United States
11th Sep 2016

Tour guide was well-versed, easy to understand and suited tour to our pace. Lucky to have only a total of 6 people. She clearly explained how and when to access the Giotto Bell Tower. Can't think how it could have been improved. Thanks!

RO, Netherlands
24th Aug 2016

we enjoyed the tour very much

CH, Australia
24th Aug 2016

This tour was one of the best I have ever been on.A small group and the young man taking the tour was very knowledgeable and outstanding in his presentation of the history of the cathedral.

NF, Canada
9th Jul 2016

Great Tour and Guide! Could be about an hour but the Guide was very informative and had pretty good knowledge of content! A little long with the Heat....

SZ, United States
27th Jun 2016

Great Tour Guide. Had a glitch with the tickets in the beginning. Not enough for the group but once we got going we truly enjoyed his storytelling. Wonderful energy and knowledge. I would do again.

AW, United States
23rd Jun 2016

We had a family group of 12, ranging from 13 to 82 years old & everyone loved the tour. Francesca, our guide, was knowledgable, entertaining & personable. All in all, 100% recommend the tour!

CM, Australia
22nd Jun 2016

It was very good. I appreciated small group, the tour guide was very good.

CC, United States
16th Jun 2016

Mi guía Marcwlo fue excelente! Amplio conocimiento de la cultura y muchos tipa par la ciudad

LJ, Canada
31st May 2016

Our tour guide was fabulous--super knowledgeable and interesting. We learned a lot in the tour--about the history of Florence and about the intellectual and philosophical interests of the time.

AS, Germany
17th May 2016

we did a guided tour in english and our son could easily follow the explanations ( he learns English for two years now) and our guide involved him very nice because he was the only child. it was very interesting for all of us.

SS, United Kingdom (Great Britain)
14th May 2016

The Uffizi guided tour we went on was excellent. The guide was enthusiastic and helpful, the personal earpieces made it possible to look at the exhibits and still hear the guide.

MC, United States
9th May 2016

Tour guide was well informed, giving my students plenty of information about the building and its hidden spaces.

TP, United Kingdom (Great Britain)
7th May 2016

Brilliant!

JN, United States
3rd May 2016

Our tour guide was phenomenal. She gave a very in depth and interesting tour with a lot of valuable insight that helped us enjoy our entire visit to Florence, not just the cathedral complex. We really enjoyed the small group tour, with just 4 people total include my husband and I. Overall, I will highly recommend this tour to friends and family. Please commend the tour guide, she was truly excellent. There was also a local representative who met us at the meeting point and was very friendly, warm and helped suggest nice places to eat during our visit.