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Customer reviews for: Reviews of our various Colosseum guided tours

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These reviews group together the various guided tours of the Colosseum we offer, you might also like:
Colosseum ticket reviews
Colosseum Dungeon reviews
After-dark Colosseum Dungeon Tour reviews

4.4 out of 5 stars from 420 customers. 278 of them wrote reviews:

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4 stars
BM, United States
7th Jun 2014
It was wonderful walking past everyone who was waiting in line!
4 stars
IB, France
2nd Apr 2014
The visit was great, guides were flexible, really enjoyed it!
4 stars
KM, Canada
27th Mar 2014
Our guide was great; he head lots of personality! We enjoyed our tour and learning about the site.
4 stars
AL, United Kingdom (Great Britain)
25th Mar 2014
The guide was a little overwhelmed by her task due to the enormous crowds everywhere but she did well considering it was so busy. The meeting point was easy enough to find and the timings were pretty well kept to. Would definitely recommend to other visitors for ease and convenience.
3 stars
SP, United Kingdom (Great Britain)
15th Jul 2017
it was a very long queue in the blaring sun for a very short tour of the colosseum. i was expecting to see much more of it
3 stars
TP, Netherlands
30th Apr 2017
The guided tour in the colloseum was short and hard to follow because of the somewhat bad English of the guide.
3 stars
SP, United States
24th Mar 2017
She gave little information. She was hard to follow and uninspiring. I've been on much better tours. We did skip the lines which was good
3 stars
RA, United States
30th May 2016
The guide would need a better command of the english language. Sometimes was hard to understand
3 stars
EB, Sweden
27th May 2016
It was hard to hear the guide through the Walkie talkie.
3 stars
MM, Canada
10th Apr 2016
I thought the tour was very informative but we started late because the guide ran out of radios and had to get more and then we finished early. The tour claimed to be 40 minutes long but was maybe 25 minutes.
3 stars
FK, United Kingdom (Great Britain)
19th Jul 2015
Very fluent guide though strong accent made hard to understand at times. Would have liked to hear more about the life of gladiators.
3 stars
SR, United States
5th Jul 2015
The guide was nice, she gave good basic information. The headphones were not great but if you listened and watched her speak it was fine. New headphones would be recommended.
3 stars
LN, United States
1st Jul 2015
It was okay, but to be honest we had seen most of it while waiting for the tour to start. We did get a few facts and some background.
3 stars
AP, Australia
24th Jun 2015
The tour was great but having to print my ticket was ridiculous. I wasn't able to do this as I wasn't staying at a hotel.After asking at many local businesses, an owner took pity on me. I ran to get to my tour and only just made it- only to be told by one of my fellow tour-members that she had been able to simply show the receipt on her phone. This was a stress I didn't need! If the Vatican can scan it off a phone, it seems silly that the Colosseum can't.
[Tickitaly responds: Unfortunately the Colosseum have strict procedures and we can only follow what the Colosseum staff decides. If it would have been on us, we would have been pleased to inform our customer about the possibility to arrive without paper voucher, unfortunately it does not depend on us.]
3 stars
pauline, United Kingdom (Great Britain)
16th Jun 2015
great archeaological student- great knowledge- v interesting BUT sound system was awful- hand held mics- v v poor sound- I had to stand beside the tour guide to hear (as did my group of 4) so that was v v v poor
3 stars
DD, United States
24th Aug 2014
Visit was good. Slow down a bit, so everybody can keep up in the crowd.
3 stars
AP, United States
24th Aug 2014
The Colosseum 30 minutes tour was somewhat brief and not overly informative.
3 stars
MH, United States
13th Aug 2014
THE 30 minutes tour was just okay. I thought our guide would give us more information about what actually went on in the Colosseum. He did talk about how it was built, which was incredible, but I had hoped we would walk around a little more than we did. I was a bit disappointed, but it wasn't terrible.
3 stars
SD, United States
27th Jul 2014
We were a bit late getting there because of traffic and parking. The box office would not let us join the tour. So we just walked around on our own. It wasn't a big deal, but it would have been nice to hear the tour.
[Tickitaly responds: Unfortunatly traffic is a real trouble in Rome! And starting time of group tours cannot be delayed. You booked the 70 minutes tour of the COlosseum including the Colossuem dungeons and entrances in this read are limited and restricted and time must be respected.]
3 stars
CC, Singapore
29th May 2014
Too simple and nothing I cannot find out on my own through reading the guide book
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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