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Customer reviews for: Reviews of our various Colosseum guided tours

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These reviews group together the various guided tours of the Colosseum we offer, you might also like:
Colosseum ticket reviews
Colosseum Dungeon reviews
After-dark Colosseum Dungeon Tour reviews

4.4 out of 5 stars from 420 customers. 278 of them wrote reviews:

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Page 14 of 14
3 stars
RC, Canada
23rd Mar 2014
hard to hear the tour guide....too short of a tour
3 stars
SS, Australia
25th Jan 2014
Tour was informative, the guide spoke very good English, but she was short (LIKE ME) and we kept losing her.
2 stars
JK, Israel
14th Jun 2016
The guided tour was in English, the guide was lovely, but her English isn't fluent, it was difficult to understand
2 stars
N.N., Sweden
26th Oct 2015
The knowledge of the guide was good, but unfortunately too much people and bad quality of the sound in the speaker, to get good value for the money.
2 stars
EA, Denmark
14th Aug 2015
Poor sound in the devices made it difficult to hear the guide. The audioguide in the Vatican Museums was much better..
2 stars
AC, United Kingdom (Great Britain)
12th Jul 2015
Although the guide was knowledgeable it was impossible to hear her due to the poor quality of the audio equipment. Lots of static and difficult to hear if more than 5 feet from guide. The pre-recorded handsets - used on a previous visit - are much better.
2 stars
TG, South Africa
23rd Aug 2014
Could of been more exciting. The operator seemed in a hurry to get it over and done with.
[Tickitaly responds: You booked a 30 minutes guided tour so teh time for your visit was quite limited. For deeper and more complete visits we recommend to join our special 3 hours tour including a complete visit of the Colosseum plus Roman Forum. ]
2 stars
CK, UK
12th Jul 2014
This was not your fault but the guide was terrible, very knowledgeable but not a good guide. She was a native German speaker and the combination of her strong accent and the fact that her voice was so high pitched and thin made it almost impossible to hear her. The headsets don't work well.
1 stars
YS, Malawi
15th Aug 2014
Nice to skip the line, but the tour was dead boring- wont recommend it
1 stars
KI, Argentina
25th Jun 2014
The tour was simply bad. The guide had seemed sleepy, bored, and only dedicated 45 minutes for the tour.
1 stars
RO, Ireland
13th Jun 2014
The guide stayed with us for about 10 minutes then we wandered around the Colosseum by ourselves. I was not impressed with it, The only good thing about booking the tour was that we did not have to queue other than that I would not bother.
CS, United Kingdom (Great Britain)
30th Jan 2022
Absolute brilliant tour. Mariza was so welcoming, knowledgeable and passionate about the tour. This is by far one of the best tours we have been on and recommended your site this our friends.
DW, United States
21st May 2019
Rate 4. The visit was great. The guide however, needed to point out that there were lifts available in the Colosseum to reach the thrid floor. Seniors did have problems with the steps
MO, Ireland
16th Oct 2015
Really enjoyed visit guide was excellent
MS, United States
22nd Sep 2015
Colosseum tour was very good. Saw a lot and learned a lot. Definitely recommend this tour.
BB, United States
12th Jun 2015
The Colosseum "tour" was disappointing. We stood for quite a long time in the initial meeting point while the guide gave a lengthy informative narration. Then we moved to a new location where she did the same. We then moved to a third spot where she gave another long informative narration and then the "tour" was done. The group was too large, the listening devices did not help in hearing the guide, and it was too much standing in one spot and listening to a long narration. No fault of the guide, she was fine, but the manner in which it was planned was not good.
SJ, Australia
21st May 2015
No issues at all. Nice guide and easy to listen to. 5 out of 5
Oak, United States
14th Apr 2014
The experience was better than we expected - THANK YOU - the guide was fun and knowledgeable.
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Page 14 of 14
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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