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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
DG, United Kingdom (Great Britain)
29th Aug 2016
Excellent
5 stars
DK, United States
28th Aug 2016
This tour was fabulous. Being able to go onto the arena floor, below the arena floor and to the third level was well worth the price. The guided tour was the best part of it all. We had been to the Colosseum before without a guided tour. It is hard to express how much a guided tour adds to your visit. Our guide was knowledgeable, professional and had some great stories. Highly recommend tickitaly.com
5 stars
GS, United Kingdom (Great Britain)
27th Aug 2016
Very interesting and nice to be able to go into the off limits areas to the general admission crowd. The views from below and above the arena floor were inspiring.
5 stars
JM, South Africa
26th Aug 2016
Awesome tour. Would like to find out who our tour guide was. Missed his name at the start and forgot to ask him at the end. He was really good
5 stars
HR, Australia
21st Aug 2016
Awesome!!!! The tour guide was so passionate about the history it made our tour even better than I could have ever imagined!
5 stars
KD, United Kingdom (Great Britain)
14th Aug 2016
Your was great. We had a brilliant tour guide who knew her stuff! Instructions on the ticket print out about where to go when inside weren't quite right and so there was a bit of confusion but overall very happy and would book again without question.
5 stars
VP, South Africa
14th Aug 2016
Truly excellent visit. The small tour group and level of access we had was fantastic. It really made the experience truly memorable. The best part though was the tour guide Anna, who was incredibly knowledgeable and delivered the information in a fun and entertaining way. She highlighted points of interest and really 'told the story' of what we were seeing. She was enthusiastic and passionate about the subject matter and really had genuine excitement at sharing on the tour. It was a long walk and tour but definately worth what we paid for it.
5 stars
DT, Canada
11th Aug 2016
Excellent guide. Excellent tour. Very Informative.
5 stars
DH, United States
11th Aug 2016
The meeting site was easy to find, and the guide was SUPER... Really nice that we had a small private group.
5 stars
Chris, United States
11th Aug 2016
Elaine was our British guide and she did a grand job of all facets of the tour and kept things lively with her knowledge and humor
5 stars
MG, United Kingdom (Great Britain)
7th Aug 2016
The guides were both excellent, very informative. This tour was undoubtedly the best part of our holiday.
5 stars
KC, United States
7th Aug 2016
We very much enjoyed our guide. She had an archaeology background and was able to give us great insight into the stories of the buildings we saw and talk to us about their importance.
5 stars
PP, United Kingdom (Great Britain)
5th Aug 2016
Guide Julia was amazing. Informative and funny, made the three hours go by quickly. Loved it!
5 stars
LW, Australia
5th Aug 2016
Wonderful tour guide, our comfort much considered and the information amazing, repartee with group excellent, very engaging.
5 stars
CK, United States
4th Aug 2016
Excellent tour was fascinated with the lower level and all the private access area that we were granted due to the tour access. Fully enjoyed by all participants.
5 stars
DT, United Kingdom (Great Britain)
3rd Aug 2016
The Roman Guy tour was excellent despite the heat! Highly Recommended.
5 stars
VM, United States
2nd Aug 2016
We thoroughly enjoyed this tour. The guide was excellent, could have spent the day listening to her.
5 stars
AS, Canada
27th Jul 2016
It was a great tour- our tour guide was very informative- answered everyone's questions- she was very enthusiastic in her delivery - highly recommend this tour- perfect group size too
5 stars
Barry.united Kingdom (Great Britain)
25th Jul 2016
The whole tour was terrific from start to finish.The tour was led by a very knowledgeable guide full of information and very easy to talk to.
5 stars
RM, United Kingdom (Great Britain)
17th Jul 2016
I would highly recommend this tour to anyone visiting the Colosseum and surrounding area. Our guide Patricia was lovely and her enthusiasm and obvious love of Rome made it extra special. The other guide inside the Colosseum was fab too!! Having been here previously during the day,the night tour was not only cooler but the lack of other tourist meant a much more enjoyable experience

Page 9 of 38
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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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