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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
NW, United Kingdom (Great Britain)
22nd Jan 2017
I cannot recommend more highly to book with tickitaly.we had a fantastic tour+would definitely book with them again .very very happy☺
5 stars
TB, United Kingdom (Great Britain)
20th Jan 2017
Absolutely awesome! Fantastic tour guide & very clear to hear with the ear phones.
5 stars
JW, United Kingdom (Great Britain)
17th Jan 2017
Excellent visit. Our guide was very friendly and knowledgeable. It was very nice to see parts not accessible to other visitors - dungeon etc.
5 stars
SL, United States
16th Jan 2017
Spectacular tour. Our guide Laura was very knowledgeable.
5 stars
CD, United Kingdom (Great Britain)
23rd Nov 2016
THE most amazing tour I have ever done! Was a bit apprehensive when we turned up but our guide was fantastic and brought everything to life for us. The VIP tour is a must - so well worth the extra money.
5 stars
CS, United States
23rd Nov 2016
Tickitaly is just great!
5 stars
AG, United Kingdom (Great Britain)
23rd Oct 2016
The tour was fantastic and well worth the money. Our guide was friendly and knowledgeable, a lovely Italian lady who threw in her personal style into the tour which was fabulous. We learnt so much and would highly recommend this tour to anyone travelling to Rome. I would suggest however that you save this tour for the cooler months - I'm not sure I would have survived during the August heat! This tour was our favourite part of our stay in Rome. Grazie mille!!!
5 stars
SP, United Kingdom (Great Britain)
11th Oct 2016
This is definitely the best tour you can have. The guide was interesting and it was the best thing we did in rome. Perfect
5 stars
JK, Ireland
2nd Oct 2016
Great tour
5 stars
Richard J, United Kingdom
18th Sep 2016
Worth every penny of the admittedly quite high cost. Our guide was superb, very knowledgeable and friendly. Just 12 of us in group and tour lasted near four fascinating hours. Easily the highlight of our Rome tour.
5 stars
LT, Australia
18th Sep 2016
Very personalised and knowledgeable guide - we would not have had the same experience if we had done this on our own
5 stars
JG, United Kingdom (Great Britain)
18th Sep 2016
Fantastic tour, guide was very knowledgeable.
5 stars
AB, United Kingdom (Great Britain)
12th Sep 2016
The tour was great and the tour guide was well informed, spoke excellent English and made the tour fun. The only thing I would advise is that you should make it clearer how long it would take to queue to collect the tickets and then how long it takes to get through the security queue as we nearly missed our tour because the security queue took over an hour. However i would recommend the site/tour to friends
5 stars
HW, Australia
10th Sep 2016
5. Our guide was great. We got a lot more than just the Colosseum history during our walk there. The Colosseum visit was great as well. The best time to visit
5 stars
NS, Israel
8th Sep 2016
The tour was wonderful
5 stars
MK, Brazil
8th Sep 2016
The guides were very kind and understood all they were talking about very well, deep knowledge. Just the audios were a bit too old, and the listening through it was not good at all...
5 stars
JW, United Kingdom (Great Britain)
3rd Sep 2016
Fantastic trip - an amazing place.
5 stars
CD, United States
2nd Sep 2016
Our guide was great and we felt we really got our money's worth! We're very happy we took this tour as we saw/learned so much we would have otherwise missed.
5 stars
HR, United States
30th Aug 2016
Excellent guides and tour, would highly recommend.
5 stars
MW, United Kingdom (Great Britain)
29th Aug 2016
Best trip of our visit

Page 8 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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