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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:

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5 stars
MB, United Kingdom (Great Britain)
28th Mar 2017
Excellent guide, knowledgeable and entertaining
5 stars
DW, United States
27th Mar 2017
Very informative. The guide was extremely knowledgeable. Very well organized Tour. Only suggestion would be to provide guide with a headset so the microphone could be placed so everyone could hear better
5 stars
RG, United States
23rd Mar 2017
our guide was great great experience
5 stars
DD, Canada
20th Mar 2017
Booking the ticket was very smooth, the tour guide was great, friendly and informative. Being able to use the tour group line at the Coliseum was invaluable and being able to see the underground and go the 3rd level fantastic.
5 stars
AP, United States
17th Mar 2017
Excellent
5 stars
SB, United States
14th Mar 2017
It was magical tour. Our tour lady was wonderful and we had a nice evening. Wasn't too long just right.
5 stars
AT, Uruguay
13th Mar 2017
Very nice experience very nice tour! You always supported me!!! Many thanks!!! Very good service
5 stars
RM, United States
13th Mar 2017
Underground tour was worth every dollar. Tickitaly ensured that we were able to secure ticket reservations for this popular tour. Colleseum did not have very clear signs where to pick up tickets so arriving early is important.
5 stars
CO, United Kingdom (Great Britain)
13th Mar 2017
Elaine was our guide for the 3 hours plus tour. She made our visit very enjoyable, interesting & informative, with a touch of humour thrown in for good measure! Views from the Colosseum upper level & Palatine Hill stunning! Would certainly recommend your company.
5 stars
MS, United States
9th Mar 2017
The night tour of the Colosseum was great. It is nice to visit at night when the weather is cooler and there are less people.
5 stars
Irene United Kingdom (Great Britain)
1st Mar 2017
Was really pleased with whole experience. Booking was easy and once there everything ran smoothly. Tour was excellent and would highly recommend.
5 stars
KC, United Kingdom (Great Britain)
1st Mar 2017
It was a fantastic tour. The guide was very knowlegeable & made it more interesting with all the information she knew. it was well worth it as we got to see the lower levels where the gladiators were held prior to fights, and good to see how the building was made underground. The upper levels had great views. It was good to have the earphones to hear her clearly.
5 stars
SH, United Kingdom (Great Britain)
1st Mar 2017
Really enjoyed our tour of the palatine and the colloseum. Phillipe our guide was very pleasant and very knowledgeable and we really learnt a lot. Well worth it.
5 stars
ET, United States
22nd Feb 2017
This was my favorite tour of our entire trip. Gained so much historical information about the Roman Forum and Roman life in general from the guide. Thoroughly enjoyed it. Thank you!
5 stars
DR, United States
22nd Feb 2017
This tour was unbelievably great!! Our guide Elenora was fantastic!! She was very helpful, knowledgeable and passionate about her job and sharing Romes history! This tour is a MUST !!
5 stars
NT, United Kingdom (Great Britain)
8th Feb 2017
Tickets were very easily changed for entrance vouchers . Good informative tour
5 stars
KS, Canada
5th Feb 2017
I thoroughly enjoyed the tour of the Colosseum. The guide was informative, and answered most questions so there was little need to ask more. I enjoyed having access to the lower levels to really get a good view of life underneath the stage, and the view from the top deck was spectacular.
5 stars
AL, Canada
2nd Feb 2017
The guide was very knowledgable and it was easy to find where we had to meet.
5 stars
JD, United States
1st Feb 2017
The tour was very good and the guide was very knowledgeable.
5 stars
NW, Austria
23rd Jan 2017
I highly recommend this tour. Not only can you skip the line for entrance but the tour itself is very informative and the upper and lower level (where you get only access with a tour) are very worth seeing.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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