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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:

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5 stars
WB, United States
19th May 2017
Awesome. Highly recommended. The meeting point was very clear but friendly locals pointed me in the right direction.
5 stars
YS, United Kingdom (Great Britain)
18th May 2017
Was a wonderful tour- really informative and polite tour guide and a really good route. Was so good seeing everything when it was cooler and it was great seeing the Colosseum when it was so empty- we hate crowds! We went on the tour the night we arrived in Rome and it was the highlight of our trip. Would definetly recommend! Even if we did get drenched in a massive thunderstorm afterwards!
5 stars
AM, United States
11th May 2017
Loved the guide and the tour.
5 stars
PS, New Zealand
6th May 2017
It's a privilege to get into these areas, our guide was great, and we were not rushed.
5 stars
MM, United States
1st May 2017
Everything was wonderful!!!!
5 stars
SW, United States
30th Apr 2017
Loved this tour! We got a nice tour of the site's around the Colesseum in addition to the standard night tour that you can book directly from the Colesseum. Our tour guide was fantastic and seeing the Colesseum at night was amazing! It was really great to see the Colesseum with only a handful of other guests. Definitely worth the money! It was also really easy to find our guide at the meeting spot.
5 stars
LG, United Kingdom (Great Britain)
29th Apr 2017
Our colosseum guide (Sara I think) was brilliant. Learnt so much and even though it was exhausting, it was worth it! Thank you ticitaly staff for being brilliant with helping me through all the emails!
5 stars
CW, United Kingdom (Great Britain)
29th Apr 2017
This is a brilliant tour. This was the second visit to the colosseum and we would always choose this tour. Great value for money
5 stars
RH, Canada
27th Apr 2017
Our guide was awesome! Tour was perfect!
5 stars
KR, United States
19th Apr 2017
Very good tour. The guides were knowledgeable and passionate about their city. I would definitely recommend this tour to others.
5 stars
MP, United States
19th Apr 2017
Very good guide from The Roman Guy. Fascinating to get into the lower areas of the Colosseum to see how the games were organized from underground. Enjoyed the tour -- plenty of time for taking photos, etc.
5 stars
JL, Canada
18th Apr 2017
Excellent, excellent tour. The added tour of upper and lower levels certainly added to the tour. We had an amazing tour guide.
5 stars
RV, South Africa
18th Apr 2017
Easy booking, Good Tours, Good guides. Will use you again :)
5 stars
NG, South Africa
10th Apr 2017
Great tour. Guide was knowledgeable and happy to answer questions. Great way to see the Colosseum. Not so crowded as during the day and you are able to get a real sense of the place. Would highly recommend this tour !
5 stars
JH, Australia
6th Apr 2017
Our tour guide was fantastic. So much knowledge and so passionate. We really enjoyed the experience.
5 stars
RJ, United States
5th Apr 2017
It was incredible! Great guide Luciana. We enjoyed every minute and we left with tons of new knowledge. No wait, no lines. The best!
5 stars
ZM, United States
3rd Apr 2017
The tour was amazing! Our guide was wonderful! Very knowledgeable and kind. Being able to go to the parts that the public didn't have access to was worth every penny. Not over crowded which made it that much more enjoyable. Excellent experience!!
5 stars
SS, Australia
2nd Apr 2017
Guide was excellent, Francesca was a wealth of knowledge and clearly loved her job which made the tour even more memorable.
5 stars
CV, United Kingdom (Great Britain)
1st Apr 2017
I would definitely recommend this tour. It was very easy to get our tickets and our guide was extremely informative and we were able to go into parts of the colloseum that general public aren't allowed to go. We were given headsets so that we could hear the guide clearly. Overall would definitely purchase from tickitaly again.
5 stars
KD, United States
31st Mar 2017
Niccollo, our guide was fantastic. He knew the history, was passionate about the subject matter, and spent time answering questions. Thank you to our guide!! This tour was fantastic and worth every penny!
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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