Tickitaly reviews: The Colosseum dungeons and upper levels

Hafiz Rahim, Singapore
7th Feb 2015

Im just disappointed that the lines for reserved tickets and the ordinary lines were almost as long. It seems that everybody is reserving their tickets and queues are getting longer and longer. Overall the tour is okay.

JB, United States
4th Nov 2014

I would have liked to have seen more of the lower level of the Colosseum. It was almost as if we were looking at it at a distance. I would have liked to have walked among its stone foundation pillars and seen up close some of the mechanisms used below the deck to make its systems function.

AR, United States
25th Sep 2014

Tour guide herself (name escapes me) was wonderful and gave a good insight to the Colosseum itself and the surrounding area. Disappointing thing about this was the "hype" behind doing a night tour and what you got to see. Yes, the amphitheater was closed off to the general public and gave a very intimate setting, but it was nothing more on the tour at night than the same tour offered by the Colosseum during the day (minus the fact during the day you get to see the 3rd tier which is a totally different perspective). Being in the Colosseum at night did have it's advantages and getting to be on the ground floor of the arena as well as the subfloor was very inspiring. Just wish they'd open more of the dungeon up and let you see more of the hidden gems. Hopefully in a couple of years that will become a reality.
[Tickitaly responds: of course everyone has their own preferences concerning day or night visits at Colosseum! We just remind that during the dungeons' tours you visit all the area opened to the public... the Colosseum was built almost 2,000 years ago and obviously restoration and maintenance operations are still ongoing!]

AL, United Kingdom (Great Britain)
27th Jul 2014

The tour started at 9.50 instead of 9.30 and as we were there at 9.15 meant we were standing around for over 30mins before the tour commenced, then we had to wait for the group to use the toilet - so it was 10am before we commenced the tour - I had trouble understanding the tour guide at times with her strong accent. I loved getting into the lower levels and the upper levels.

SF, Canada
18th May 2014

Very hard to understand tour guide. Italian was very strong. She knew her material but it was hard to understand

CE, United States
11th Apr 2014

The colosseum was awesome. The guide was very knowledgeable however her sound system was terrible plus her accent was very difficult to understand at times

RB, United States
20th Mar 2014

I had been to the Colosseum in 2011, but did not know about the "upper and lower level" tour option. So, I was very interested in returning to walk through the lower level. The upper level tour was great with interesting views. The lower level was a bit less interesting...as we had to stop at the ropes and only got to "look" out at the lower sections! It would have been much better if we had more freedom to actually walk through the lower level. Still interesting, and the guide was very good!

RP, United States
19th Mar 2014

Although this young lady was knowledgeable, she needs more instruction. First, unlike our Vatican tour, we had no aural aids to clearly hear the tour guide. Consequently, to listen, everyone had to uncomfortably herd together like a flock of sheep. Secondly, she didn't wait for all the tourists to assemble before she began lecturing.

Stan, Germany
19th Feb 2014

Lower levels- not interesting, nothing to see, it was only possible to go under the platform - not much to see there. Upper levels - at least the view was good but you have to have great weather (during rainy days you are almost on top of the building)

KB, United States
31st May 2017

The tour began very far away from the Colosseum, there was a lot of walking prior to even getting to the main attraction. We really just wanted that tour of the Colosseum at night. When we finally got to the Colosseum, the tour guide was pretty dull. We ended up leaving early.

PE, United States
14th Apr 2016

The contact point was easy to find and very visible in a tremendous amount of people vying to see this incredible site! However, the guide who did speak English, was extremely hard to understand and made the experience very disappointing!

RS, United States
1st Jul 2015

My wife and I loved the tour, but the organization at the Colosseum is HORRIBLE! This was not tickitaly's fault. The staff at the Colosseum are VERY unhelpful- we almost missed our tour as they kept directing us to the wrong places! We arrived an hour early, and we still almost missed it!

MM, Canada
28th Aug 2014

Although the Colosseum was amazing, we could barely understand our "English-speaking" tour guide. We were not able to learn anything from the tour as we couldn't tell what she was saying. We were glad to be able to see the lower and upper levels but very disappointed with the guide.
[Tickitaly responds:We are sorry about the language trouble you had, we have our 3 hour tour of the Colosseum Dungeon that is arranged by us directly with our private guides, in that case we can guarantee for the language but on the 70minutes tour, which is not arranged by us with our private guides we cannot interfere with the Colosseum choices. We will definitely forward your message to the staff and we hope we will all be able to improve the service.]

CS, Canada
11th Jun 2014

We loved that we could get to the upper and lower levels. I am sure that the tour was interesting but our guides English was only so so...that would have been able to have been somewhat overlooked but the head sets you guys gave out are AWFUL!!! We were on a tour with When In Rome at the vatican and the speaker/ headphones that were given out we're amazing. You guys fell short... :(
[Tickitaly responds:We are sorry about the headsets and language trouble you had, we have our 3 hour tour of the Colosseum Dungeon that is arranged by us directly with our private guides, in that case we can guarantee for the language but on the 70minutes tour, which is not arranged by us with our private guides we cannot interfere with the Colosseum choices. We will definitely forward your message to the staff and we hope we will all be able to improve the service.]

PB, Australia
2nd Jun 2014

The tour would have been fantastic except the guide's English was heavily accented and difficult to understand. We had our children with us who had been reading up on it but they could not understand his at all and we found it hard. It was disappointing. It was good to see the extra places and the guy knew his stuff but hard to understand.

DG, United States
19th Feb 2015

Great tour and great to,see something that had not been able to visit for a long time.

AE, Australia
29th Jun 2019

Wonderful experience. Alfredo was great, he knew all the history. The lass who took over from him at the coloseum was as good and knew her history. All round great people to deal with and a highly recommended experience without the huge crowds.

JR, United States
28th May 2018

Our guide was excellent!!!! I think her name was Alyssa, or something close to that.

MM, Belgium
29th Jul 2017

ask the organization for better informed staff and clear information panels, especially when there is a mass of people.

MF, New Zealand
30th May 2017

Tickitaly guide was very knowledgeable and timed the walk perfectly. The colosseum at night avoided the crowds and heat, very enjoyable. She gave advice on how to get home safely.