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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
AW, United Kingdom (Great Britain)
27th Mar 2014
Very well organized and loved every minute of it. Tour guide was very nice. Loved Rome and Italy. Going to Pompei next year.
5 stars
JR, Australia
27th Mar 2014
Brilliant! Loved being able to go below into the area below the ground. the tour guide was excellent with so much knowledge. Perhaps a warning to bring your own umbrella or wet weather gear if it is going to be wet (as it was) as the hawkers trying to sell ponchos etc, could be intrusive. Other than that - the whole tour from top to bottom was very good value for money and great to be able to book this prior to travel as waiting lines were ridiculous as it was Easter
5 stars
SE, United Kingdom (Great Britain)
25th Mar 2014
The advice to get to the Colosseum 1 hour before the tour in the summer season was good advice. It took a while to collect our tickets, which was straightforward but busy. Directions to the meeting point from the ticket office were poor until you were right upon them. Out guide was excellent. She moved us around with ease, lining us up for the lower levels and back out whilst others were approaching. Her subject knowledge was very good and she explained things well. Well done Tickitaly, will definitely recommend you to others.
5 stars
NH, United Kingdom (Great Britain)
19th Mar 2014
Very informative guide abd a very pleasent visit
5 stars
KR, Australia
18th Mar 2014
We would definitely recommend the upper and lower level tour. We loved the Colosseum, and to have that "extra" experience with an expert guide was well worth it. Although our kids (aged 8 and 11) did enjoy it also, perhaps you could offer a tour geared towards children?
5 stars
JP, United States
17th Mar 2014
The upper and lower levels of the colosseum was excellent. Our guide was very familiar with the archeology and history. We had been to the colosseum 2 times before once with a guide, our guide on this visit was by far the best.
5 stars
VN, United States
16th Mar 2014
Great tour and buying the tickets prior and being able to bypass the long lines was the best part.
5 stars
Heather, United Kingdom (Great Britain)
16th Mar 2014
Amazing tour! Very detailed and well worth the money.
5 stars
HH, Switzerland
16th Mar 2014
I made this tour the second time an I was impressed as new. Interesting informations, no crowds in the collosseum and at the end the best view over rome ever!
5 stars
KM, United Kingdom (Great Britain)
16th Mar 2014
The whole visit to the Colosseum was amazing. Our Guide was very good, helpful and willing to answer questions. For me the tour of the Colosseum was the highlight of our visit to Rome
5 stars
CC, Romania
16th Mar 2014
I would recommend this tour to anyone visiting Rome. Why you should book it? Because: -you have access to dungeons and you can see where gladiators and animals were kept and the way they were brought on stage -upper level offers e panorama of Colosseum and Roman Forum -at the main level you have access to a special area so this way you avoid the crowds -the guide was very nice and well informed -by taking this tour you avoid all crowds and queues
5 stars
V (Belgium)
14th Mar 2014
I was great to pass the immense line of peopke waiting to buy normal tickets. Only had to wait 10min (6 persons) at the group ticket booth. Enjoyed the tour a lot thanks to the knowledable guide and their decent English.
5 stars
JW, Cyprus
13th Mar 2014
This was the best tour of all four that we did in Italy. I cannot recommend it highly enough. The guide was brilliant and kept it all going at a sensible pace so that nobody was bored. Personally, I wasn't expecting to get much out of it. You know. You see it on the TV etc. but I was blown away with the information we were given on this tour. Our guide painted a fantastic picture for us of how it must have been all those years ago. The dungeons are a must. Don't miss it.
5 stars
IF, Australia
13th Mar 2014
The guide who took the group around the Colosseum was very knowledgeable and willing to answer any questions.
5 stars
JW, Canada
12th Mar 2014
Fantastic! Really good value and really enjoyed it!
5 stars
JK, United States
10th Mar 2014
Could not ask for anything better!. The tickets were waiting for us with no problem. Must say, Alessandra is an excellent representative for your company.
5 stars
Finch Family UK
8th Mar 2014
We arrived at the Colosseum to find it very crowded outside, we were directed to the ticket office where we exchanged our vouchers for tickets and sent to our meeting point to meet our guide, who arrived right on time. The guide was very good, very informative and easily listened to. the tour was more than we could have imagined absolutely amazing, I would certainly use Tickitaly again
5 stars
Guy Bloom
3rd Mar 2014
Really great experience and the tour was well organised. Our guide was really knowledgable and clearly knew her subject and was not reading from a script. Well done.
5 stars
LA, Australia
28th Feb 2014
very interesting and informative, the view from the top was fantastic.
5 stars
MG, United States
27th Feb 2014
Great tour.

Page 30 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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