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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
KC, United States
7th May 2014
Fascinating place. Tour guide was very knowledgeable about the history of the structure and the time period.
5 stars
KM, United States
6th May 2014
Our tour guide was very knowledgable and friendly. Seeing the extra levels was a great addition to our colosseum visit.
5 stars
VP, New Zealand
30th Apr 2014
It was a great tour, and the children really enjoyed it. The guide was informative and interesting
5 stars
RM, United States
22nd Apr 2014
I highly recommend this tour for the first night after a transcontinental flight (if you plan on napping when you arrive).
5 stars
PE, United Kingdom (Great Britain)
21st Apr 2014
Tour was great, our guide really made things come alive, he was really knowledgable and interesting, really good with my 8 year old daughter in answering all her questions and making her feel involved
5 stars
LR, Australia
21st Apr 2014
We were so grateful for your website! Getting our tickets issued was a piece of cake and took 10 min, the lines to get into the Colosseum were 3 hours long so we felt pretty good that we booked beforehand!
5 stars
EC, United States
18th Apr 2014
Our tour guide was wonderful Small group. Enjoyed it !!!!
5 stars
YO, Canada
16th Apr 2014
Great and the kids loved it too !!!
5 stars
SH, United Kingdom (Great Britain)
15th Apr 2014
Great tour with most amazing guide - he was an absolute star. The best guide I've ever come across...
5 stars
AB, Australia
15th Apr 2014
Very comprehensive. I have never seen such directions on how to meet the guide etc as were provided. They were excellent, to say the least - especially when having to meet the guide in such a crowded situation. The guide was excellent, as well
5 stars
DP, Australia
14th Apr 2014
all very good
5 stars
KS, United States
13th Apr 2014
Tour guide was great. It was nice the group was small
5 stars
LF, Australia
13th Apr 2014
Tour ran on time; small tour group made the tour easier; guide very knowledgeable and meeting point for tour clearly marked. Would def use this provider again!
5 stars
JC, New Zealand
13th Apr 2014
Very interesting guided tour. Would definitely recommend. Going into the lower level and upper deck definitely adds to the experience.
5 stars
LA, Norway
9th Apr 2014
The guide was excelent, and gave us a good experience, and a very interesting tour on the Colosseum. Thank you!
5 stars
DH, United States
6th Apr 2014
Our tour guide was awesome!!! She was full of information regarding the Colosseum. The upper and lower level tour was wonderful....my husband was awestruck!!!
5 stars
JC, United States
5th Apr 2014
Loved our visit to the colosseum.
5 stars
TC, United Kingdom (Great Britain)
5th Apr 2014
The tickets were very clear in description and we were able to collect our tickets early and relatively quickly (obviously depending on the crowds and what time you visit!). The tour itself was very informative and we felt that we learnt a lot about the history of the Colosseum and got a lot for our money. Would definitely recommend these tickets!
5 stars
RR, United States
2nd Apr 2014
This should be planned ahead of time and have confirmed reservations. This is the only tour I would recommend above all other general tours of the Colosseum. Going from the lowest level to see the original flooring gladiators walked on was worth the price of our tickets. Then going to the top levels with an offical historical guide was the cherry on top. Thanks.
5 stars
PP, Canada
29th Mar 2014
It was very much worth the extra cost to visit the lower levels. Excellent tour guide as well!

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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