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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
DS, Malta
3rd May 2016
Spectacular..... although our tour started a bit late since the staff at the Colusseum did not let us in by the agreed tome. Tour guides were fantastic and well informed. it was worth every cent.
5 stars
DS, Australia
2nd May 2016
Fantastic tour - highly recommended. The TickItaly tour guide was very friendly and knowledgeable. The Colosseum tour guide was also great.
5 stars
BRM, United States
30th Apr 2016
The upper and lower tour of the Colosseum was incredible. In fact, it was one of the highlights of our trip that took us to Rome and Athens. The young Italian lady who served as our guide spoke excellent English. Her education that was Art History added to her knowledge of the Colosseum. When we were there, we arrived about an hour and a half ahead of time. Although you are able to take the "left" fast line to the ticket "reservation" desk to pick up your tickets after passing through security...that left "fast" line still had a bit of a line....not quite the same as the right side....but, it still took awhile to get to the desk. We had plenty of time...but, I would not suggest waiting until the last minute to get there. You will not walk right up to the "reservation" desk...you will have a line. We couldn't have been more pleased with Tickitaly...take your reservation and show your passport to the reservation desk and you too will be going behind locked gates. You will see levels at the Colosseum while others tourists enviously ask...how or why do they get to go into that area or level?
5 stars
LC, United Kingdom (Great Britain)
28th Apr 2016
This was a great tour. If you choose the 'dungeon' tour, you will get access to all the area's out of bounds for all the other tours. There were only 12 people on our tour which made it much more personal. Our guide was very enthusiastic and full of knowledge which meant our tour was a little longer than advertised but we enjoyed every minute of it. Highly recomended. Again, Tickitaly tours do not have to queue.
5 stars
CO, United States
27th Apr 2016
Deborah, our tour guide, was exceptionally good. She was informative, knowledgeable, and made the past relevant in today's world. Her ability to provide historical perspective puts her in a class with university professors. The other guide, who took us through the dungeons and higher level of the Colosseum with the larger group, was good, but her English made understanding her difficult at times.. With Deborah, the only regret we have is that our time with her was too short.
5 stars
MY, Japan
27th Apr 2016
Usually was interesting to be seen under the stage that can not be seen. But, how it was shorter in time.
5 stars
JT, United Kingdom (Great Britain)
27th Apr 2016
our guide Patricia was lovely
5 stars
DL, United States
26th Apr 2016
This was our second time in 2 years doing the dungeon/ Colosseum tour. Our tour guide was fantastic, very engaging and informative. Our first time to Palantine Hill was very interesting and informative. Would definitely recommend
5 stars
MH, United States
26th Apr 2016
The tour was great, nighttime at the collisium was great.
5 stars
DH, United Kingdom (Great Britain)
24th Apr 2016
The guided tour rep was excellent with bags of information
5 stars
SK, United States
21st Apr 2016
This was the best part of our trip . I highly recommend this tour ... The guide for the walking component and for the collosseum was so informative and professional
5 stars
JD, Australia
21st Apr 2016
We absolutely loved this tour wander thru the historical sites on the way to the colosseum was fantastic, the tour guide was amazing with such passion and knowledge and then being handed over at the colosseum to another tour leader only to find she also was incredible and passionate great day bglish and both guides we equally AWSOME
5 stars
IB, Australia
18th Apr 2016
This was one of the best tours I have been on. Our tour guide deberah was brilliant.
5 stars
VD, Australia
16th Apr 2016
Great guide.. Very personable, friendly and extremely knowledgeable. Only thing I could say would be to make it a little clearer on the meeting point inside the Colosseum. The staff inside the Colosseum directed us upstairs when our meeting point was downstairs. Other than that it was easy.
5 stars
LM, New Zealand
16th Apr 2016
Well informed, English speaking guides. Efficient and organised. Great morning.
5 stars
MS, United Kingdom (Great Britain)
16th Apr 2016
Amazing place must see!
5 stars
NO, United Kingdom (Great Britain)
15th Apr 2016
Small groups, knowledgeable and pleasant tour guide, fascinating subject matter!
5 stars
GP, United States
12th Apr 2016
Leaha was a fabulous tour guide. She was informative and extremely interesting. I would recommend her highly and would love to take any tour that she was involved in. She made our trip to the Colosseum a memorable experience.
5 stars
LG, United States
12th Apr 2016
Absolutely LOVED and highly recommend this tour. I took my 11-year old son and it was the highlight of our trip. Have already recommended to everyone I know that this is how to see the colosseum!
5 stars
MS, Canada
6th Apr 2016
The night tour was cool. Not as busy as the day. And very informative.

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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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