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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
NM, United States
24th May 2016
Great tour!
5 stars
RH, United Kingdom (Great Britain)
24th May 2016
This trip was the highlight of our holiday. The radios were clear, the guide very informative and made the whole experience very enjoyable. My only regret was that I did not book a tour of the Vatican with tick.italy as I'm sure it would have been much better than the tour I did book! Would definitely recommend
5 stars
PB, United Kingdom (Great Britain)
21st May 2016
Fabio was EXCELLENT! The lady who showed us around the Colliseum was also very good. We thoroughly enjoyed our tour with you. Thank you for a truly memorable tour.
5 stars
EG, Australia
20th May 2016
Our tour guide was Elaine and she was fabulous. We had three children on the tour and our youngest asked questions all day and Elaine answered every one of them. We learned so much and were really excited to be allowed on the platform and up so high at the Colosseum. Recommend highly!
5 stars
JC, United Kingdom (Great Britain)
18th May 2016
This was a brilliant tour, with a lovely, friendly and knowledgeable guide, Deborah. I've been to the Colosseum before, but going to the underground part and the third tier really brought it to life. The Forum was also incredibly interesting. Not the cheapest way to visit the Colosseum, but I'm really glad we did it. We actually had a 3.5 hour tour, but at the end Deborah thanked us all, said goodbye and raced off before we could give her a well deserved tip.
5 stars
LP, United States
17th May 2016
WE really enjoyed this tour. We learned a lot about the forum and colosseum and loved the dungeons as well. You could also tell how much the tour guide enjoyed telling us the information about the sites.
5 stars
BM, United States
17th May 2016
Alfredo was great. Polite and very knowledgable about Ancient Rome. I'd do this tour again.
5 stars
CB, United States
16th May 2016
Giuseppe was a great tour guide who was so knowledgeable and engaging. The tour guide in the Colesseum (I forget his name) was also great!
5 stars
MN, Australia
14th May 2016
Very good tour. Is was great to see the upper levels and the basement of the Colosseum. Our guide was very good and kept a good pace.
5 stars
EL, United Kingdom (Great Britain)
14th May 2016
Tour was with an official colosseum tour guide and she was excellent. Do not visit the colosseum without paying to do these extra tours as you will only leave disappointed. Standing in the stage on the arena, seeing how horrible the conditions were in the dungeon and going up to third level for a great, crowd free view are all things that shouldn't be missed.
5 stars
Florida Keys Guy
14th May 2016
This was an awesome tour! It was only 6 of us, and the guide was really great. She had our attention from the get-go and never let it go. Really great experience!!
5 stars
CH, United States
13th May 2016
My son and I loved the Colosseum tour and he was really amazed that we were able to enjoy the top level and the dungeons without a huge crowd around us. Great tour guide who really knew the history and interesting anecdotes about the sites.
5 stars
RW, Australia
12th May 2016
I can't remember our guide's name but she was absolutely marvelous. Going in a small group was definitely better than being part of a larger tour group. The tour of the Colosseum (even though we were part of a larger group) was still fantastic and it was great that our tour guide gave us further information before we proceeded to the forum. The guide's knowledge of the forum was also amazing. My husband and I had an amazing time on this tour and would highly recommend this tour again.
5 stars
JH, Australia
11th May 2016
Wonderful visit. One of the best experiences of our 10 week holiday!
5 stars
KR, United Kingdom (Great Britain)
10th May 2016
Slightly wet with rain but none the less we had a small group once again with our guide who took us around the outer parts of the colosseum and Rome forum. We were passed over to a colosseum expert for the underground and top level tour who was very intuitive. Would recommend this tour also.
5 stars
JL, United States
10th May 2016
This tour is really worth doing, you get to skip the lines and go to restricted areas in a small group! The guides knew a lot of info, pointed out details that you wouldn't notice on your own and answered questions! Also we got great pics away from all of the crowds!
5 stars
RS, United States
9th May 2016
we enjoyed our trip and the tour was awesome Our tour guide Helena was very good Extremely knowledgable and a great personallity
5 stars
DJ, United States
5th May 2016
Amazing tour! Took us to places that normal tourists would not be able to gain access to. Seeing the lower and upper levels was awesome - I would highly recommend this to anyone who visits the Colosseum. Must-do tour!
5 stars
SR, Canada
5th May 2016
Both Patricia and Alessandro were brilliant - thank you for an amazing tour!
5 stars
RP, United States
3rd May 2016
the booking process for the tour was fast and tickets came in email within few minutes. our guide was great!!

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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