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Customer reviews for: Colosseum ticket

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4.2 out of 5 stars from 402 customers. 187 of them wrote reviews:

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4 stars
BP, United States
3rd Jul 2015
We didn't use it at the site but listened to it later. There were so many people and following along would have been hard and time consuming. We went faster than I would have liked but just couldn't stand the crush of people.
4 stars
SR, Portugal
18th Jun 2015
The entrance line for the colosseum itself is a bit confuse, too many people not knowing where to stand in line.
4 stars
NQ, United States
19th May 2015
We didn't have to wait as long but we still had to wait. There was a parade that day. Ticket window not open early. We didn't use the audioguide because we had a Rick Steves App.
4 stars
MC, United Kingdom (Great Britain)
18th Mar 2015
Would have liked to be able to use it off line - Too expensive to use it walking around using my cellular.
4 stars
DM, France
3rd Mar 2015
The Colosseum was awesome but in the Paladin and the Forum, I think that it can be better marked
4 stars
CS, Germany
26th Oct 2014
The reservation saved us a lot of time. Could just walk past the other people queuing :-) great feel :D
4 stars
JG, Canada
2nd Sep 2014
Did not take advantage of audioguide - used the one at the colosseum. Should have tried it.
4 stars
NA, Singapore
2nd Sep 2014
It was really good, able to imagine the century that colosseum was taking place.
4 stars
SD, United Kingdom (Great Britain)
31st Aug 2014
Couldn't download the guide on a Mac.
[Tickitaly responds: We are sorry you had troubles in downloading our audioguide. Audioguide is downlodable by any divice. We kindly remind that for any trouble you can contact our offices during the opening time.]
4 stars
LJ, United States
24th Aug 2014
Colosseum was very crowded with lots of lines but with our voucher we purchased at home on line it made it very easy to see the colosseum with out having to stand in the long lines. Best way to do it.
4 stars
AP, Germany
10th Aug 2014
Was really good, a must mention is the forum...
4 stars
FG, Uruguay
7th Aug 2014
It's great, however it would be nice to have some downloadable map or something to follow up more easily the instructions and references of the audioguide.
[Tickitaly.com responds: we do provide a pdf map along with the audioguide. We'll try to make it more prominent!]
4 stars
EH, United Kingdom (Great Britain)
2nd Aug 2014
The only trouble was the number of times the Colosseum changed the place where we should pick up the tickets but the overall experience was good.
[Tickitaly responds: in 2014 we received several last minute notifications from the Colosseum about changes in procedures, which we've emailed to our customers immediately.]
4 stars
NA, Australia
21st Jul 2014
The Colosseum and Forum are amazing. In the end we didn't use the audioguide.
4 stars
LM, Spain
16th Jul 2014
It was fantastic to be able to skip the long queue outside the Colosseum having booked my ticket before. I recommend doing so.
4 stars
KD, New Zealand
10th Jul 2014
very interesting
4 stars
PP, United Kingdom (Great Britain)
3rd Jul 2014
Good system and easy to understand pre ticket line... must have saved an hour or so :)
4 stars
HV, Australia
20th Jun 2014
Visit was enjoyable despite the crowds and generally well managed. It was inconvenient that ticket had to be collected a distance away from the venue we were visiting. I could not work out how to download audio guide - more instructions were necessary.
4 stars
WK, Switzerland
19th Jun 2014
On the whole the visit was fantastic, really interesting to see how life might have been like back in the old days.
4 stars
JS, Australia
19th Jun 2014
It's pretty clear really but due to the large crowds it can be rather overwhelming. Maybe clearer signage might help to guide those with tickets past the crowds. I can't believe that anyone in this day and age actually lines up to purchase tickets when it's so easy to do it all before hand.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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