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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


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4 stars
PF, United Kingdom (Great Britain)
14th Jul 2015
I really enjoyed the visit it was worth paying extra to beat the queue but on the tour would of liked a bit longer to look at some parts especially the art section
4 stars
TP, Canada
14th Jul 2015
Everything went very smooth, tour guide was where they told us to meet. Very informative, alit too much info for me but my wife loved all the info.
4 stars
HG, Canada
12th Jul 2015
Very good tour.
4 stars
SH, United Kingdom (Great Britain)
4th Jul 2015
Very good. Go as early as you can.
4 stars
RI, Canada
4th Jul 2015
Very good - our tour guide was friendly and very knowledgeable. Two negatives for us was how crowded the Vatican was which made it difficult to get the most of the tour - and sometimes it did seem like we were rushing to the next section because there is so much to get through. Definitely would do again!
4 stars
PD, Australia
2nd Jul 2015
Its a good tour but the whole area is very crowded. Walking up the ramp into the Museum & again through the Tapestry section of the museum was actually quite unsettling with the crush of people in a small space. Not tickitaly's fault but management of the museum. I would say it was a serious emergency evacuation hazard. People were having panic attacks being crowded into such a small hot stuffy space. I could do without the tour of the Museum at the start and would have preferred to go to see the Chapel and St Peter's first and have the museum to go through at my leisure.
4 stars
RT, United States
21st Jun 2015
Very knowledgeable your guide. Emmanuela is very nice and we learned a lot.
4 stars
GM, United Kingdom (Great Britain)
20th Jun 2015
Very good Alexsandra was an excellent guide
4 stars
DM, Australia
19th Jun 2015
We really enjoyed our visit and the tour guide was very knowledgeable and helpful. Only issue for us was the crowds of people going through.
4 stars
RS, United States
16th Jun 2015
Very good tour.
4 stars
GT, Canada
16th Jun 2015
It was very easy to get to the ticket office. The only confusing thing is we thought we had to go to the ticket office first, before passing through security. In fact, the ticket office was inside the museum, after passing through security. Our guide was very good, funny, animated, though her Italian accent to us Canadians, was challenging at times to clearly hear what she was saying. But, that's in large part due to the massive crowds and noise.
4 stars
HT, United Kingdom (Great Britain)
12th Jun 2015
Excellent tour guide. Did not have to queue at the entrance. Fantastic venue - well worth seeing, although very tiring and busy. I wouldn't bother taking young children. Large groups do sometimes push their way through which is a pity. Incredible treasures!
4 stars
RN, Australia
8th Jun 2015
Booking ahead made it very easy, skipping the long lines was well worth a few extra dollars, the tour was great, only negative was how crowded the Vatican was
4 stars
SM, United States
6th Jun 2015
The tour was very informational. In my opinion we went through a lot of important sites too quickly. I would have preferred more time to really soak in the area, but I understand that this is a group tour.
4 stars
LL, United Kingdom (Great Britain)
11th May 2015
excellent visit just need to make sure that all microphones are working and to wait until everyone is togehter so they can hear.
4 stars
ME, United Kingdom (Great Britain)
1st May 2015
Excellent trip, with terrific walk around the gardens and then access into the Vatican museum.
4 stars
DE, New Zealand
21st Apr 2015
Excellent tour. Had some difficult in locating the pick-up point. Made worse because of the rain.
4 stars
JH, United States
24th Mar 2015
Good tour guide but hard to keep up with in crowd
4 stars
JM, United Kingdom (Great Britain)
17th Mar 2015
Our guide was very enthusiastic, and really Good fun. Very good
4 stars
AP, United Arab Emirates
11th Mar 2015
Tour by the guide was really nice however time to shop at the Souvinier shops at the Vatican was lacking. The tour guide assured us that time to shop for souviniers would be given however he didn't tell us that it would not be in the Vatican. That was disappointing.

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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