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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:


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4 stars
NH, Ireland
14th Oct 2017
Very crowded but that is to be expected. Did nt get into Basilica as took too long to get through Sistine chapel and we took the wrong door out (our fault).
4 stars
MR, Netherlands
24th Sep 2017
We had a very nice tourguide. She told us a lot about things we could see. We could easily find her. Due to the late arrival of other participants we entered the Vatican 15 minutes later than planned. That was a pity.
4 stars
KS, United Kingdom (Great Britain)
14th Sep 2017
The only thing which marred the visit was the sheer volume of people on ii the Vatican - but this is out of your control.
4 stars
LE, United States
31st Aug 2017
Great guide, glad to have gotten in the early a.m.
4 stars
SP, United Kingdom (Great Britain)
15th Jul 2017
The visit was amazing. it is a lot of walking and there were no rest times or toilet stops built into the programme which was a shame. we waited a long time to set off because some people hadn't read the instructions and were not appropriately dressed for the visit. i was disappointed that we were expected to stand in the sun waiting for them. we found it very hard to find the initial meeting point as no address was given. an indication as to which exit to take from the metro would have helped along with directions from there. the photo of the meeting place was not helpful because the large pink flags were not there
4 stars
GS, Australia
5th Jul 2017
Our guide was interesting and very informative. However, we were lead to believe, like many others in our group, that there was open air transport around the gardens, were a little disappointed that we had to walk up and down hills for over 2hrs.
[Tickitaly responds: Dear customer I am sorry but you have booked a walking tour , it's written in the tour description, so you should have read it carefully. The tour with open bus is an audioguided tour , the walking tour instead i's with a tour guide so the visit is completely different. Regards Tickitaly Staff ]
4 stars
JC, Australia
25th Apr 2017
the Vatican museums was crowded! i'd recommend going before it opens to the public
4 stars
MD, Israel
5th Apr 2017
Overcrowded to the extreme but guide was professional and a great help.
4 stars
CM, South Africa
3rd Apr 2017
Very good
4 stars
TB, United States
22nd Feb 2017
Our guide Raphaela was wonderful and very informative. Privileged entry would have been better even earlier as it became extremely crowded pretty quickly.
4 stars
CS, United Kingdom (Great Britain)
22nd Jan 2017
Our guide, Eleonora, was very enthusiastic and knowledgeable about the Vatican Museums. She steered us through the busy passage ways to arrive at the Sistine Chapel which she had described in advance so that it was more meaningful when we were actually there. We were a group of four so felt that our guide gave us her personal attention. I would recommend this tour to avoid waiting in a long queue and to see St Peters Basilica at the end of the tour.
4 stars
SW, United States
31st Dec 2016
Good tour
4 stars
DZ, United States
9th Oct 2016
Our guide was fantastic! My only regret is that it goes so quickly through some areas of the museum. I would probably want another hour or so. Highly recommend.
4 stars
AS, Malta
26th Sep 2016
Very glad that we joined this tour. It is really a fantastic and recommended for others not to miss when in Rome
4 stars
AB, Netherlands
13th Sep 2016
Unfortunately we were not able to go to the pinacoteca...
4 stars
TJ, United States
27th Aug 2016
Let people know how crowded and hot it will be, especially if they have young children.
4 stars
WD, Canada
24th Jul 2016
Delores was terrific. Unfortunately, we felt rushed through the Vatican museums and the Sistine Chapel. It was too crowded and we had to keep moving. That meant too much time in the Basilica. However, I am glad to have booked online to bypass the ridiculous line outside!
4 stars
CR, United States
23rd Jul 2016
This tour was helpful for a basic understanding of all the buildings at the Vatican. I would now like to return to spend more time in the museums. I did find it difficult to hear the tour leader via the ear buds especially in the more crowded areas. If you have difficulty hearing you may want to look for ear buds that can compensate for this.
4 stars
RM, United Kingdom (Great Britain)
17th Jul 2016
The meeting point was easy to find but getting all the people into the correct group was chaotic, but once done the tour guide was knowledgable and friendly. The only downside and totally out of Tickitaly's control was the amount of people inside the Sistine Chapel, there ought to be a limited number not only for comfort but safety
4 stars
KZ, United States
13th Jun 2016
We enjoyed our visit, but it was very crowded and you were herded through the exhibits very quickly.

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About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
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Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
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Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
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All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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