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Customer reviews for: Tickets for the Vatican

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4.6 out of 5 stars from 968 customers. 539 of them wrote reviews:


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5 stars
IC, Canada
14th Sep 2016
We ended up getting a guided tour which was an excellent decision so can't comment on the audio guide.
5 stars
EM, United Kingdom (Great Britain)
8th Sep 2016
This was indeed a fantastic experience!
5 stars
MK, Brazil
6th Sep 2016
Perfect tour, easy to change your digital voucher for ticket for entrance.
5 stars
RK, Israel
4th Sep 2016
It was great
5 stars
TP, Canada
3rd Sep 2016
No Issues at all, got our tickets as soon as they became available. (we ordered a bit to early) very happy again doing business with tickitaly.
5 stars
HV, Netherlands
3rd Sep 2016
great visit
5 stars
JM, South Africa
31st Aug 2016
Everything was great, thanks
5 stars
JB, United States
30th Aug 2016
one of the greatest wonders of the world. Absolutely breathtaking
5 stars
TS, United States
17th Aug 2016
No lines, no questions. Everything worked perfectly!
5 stars
SD, United Kingdom (Great Britain)
14th Aug 2016
The Vatican museums are superb and even though there were hundreds of vistors, at no time did we feel pressured to move on. The queuing system for St PeterĀ“s Basilica needs looking at - not enough staff to man the checking barriers when we were there and we were kept waiting in the hot sun! Again, the ticket system was great, we bypassed the massive queue for tickets.
5 stars
LL, Israel
5th Aug 2016
Everything was OK
5 stars
DT, United Kingdom (Great Britain)
3rd Aug 2016
Avoiding the queues to get in was worth it.
5 stars
JG, United Kingdom (Great Britain)
17th Jul 2016
Lovely being able to walk past the VERY long queue and straight up to the entrance!
5 stars
IB, Israel
16th Jul 2016
Fascinating and interesting stuff , regarding to the staff, manners is something that they'll need to work on, very rude staff
5 stars
KO, Austria
5th Jul 2016
we did it was awesome!
5 stars
AB, Austria
3rd Jul 2016
The visit was perfect, overwhelming but very well organised.
5 stars
RM, United States
1st Jul 2016
Walking into the Vatican Museum was a breeze. TicketItaly made the entire process very smooth. It is not easy organizing so many random people into one group Tickit italy made it seem easy
5 stars
LA, New Zealand
26th Jun 2016
Definitely worth getting the audio guide.
5 stars
PP, Canada
24th Jun 2016
The visit was a dream, the directions were clear and extremely accurate
5 stars
AH, United Kingdom (Great Britain)
22nd Jun 2016
Fantastic experience, great to avoid the queues.

Page 7 of 27
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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