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Customer reviews for: Tickets for the Vatican

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4.6 out of 5 stars from 968 customers. 539 of them wrote reviews:

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5 stars
WD, United States
22nd Aug 2014
Having tickets allowed us to walk by the very long lines to a very short check in line. Our only issue was that we picked a weekend during a very busy time at the Vatican and the crowds were overwhelming.
5 stars
PL, United States
21st Aug 2014
Walked right in. Thanks!
5 stars
MG, Australia
13th Aug 2014
Loved it so easy I spent 7 hours in there so much easier to purchase tickets on line
5 stars
AH, United Kingdom (Great Britain)
12th Aug 2014
Our friend who is Catholic said she would have felt better with a guided tour as being religous she wanted to know what everything was and take in all the history, for myself and the other member of our party we were just happy to see the Sistine chapel and St Peters and say we had been to the Vatican.
5 stars
MJ, United Kingdom (Great Britain)
9th Aug 2014
Purchasing the tickets before-hand is a must here!!!! The queue is extremely long otherwise.
5 stars
MW, United Kingdom (Great Britain)
8th Aug 2014
The Vatican museum was too busy to enjoy the experience.
5 stars
SD, Israel
7th Aug 2014
It was nice not to stand in the long long line of those who stand wittinng. it was very easy to collect the tickits
5 stars
UV, United Kingdom (Great Britain)
6th Aug 2014
Had a great time. You could do no more.
5 stars
AG, United States
3rd Aug 2014
Unfortunately, I stopped to talk to some tour agents on my way to the Vatican, who talked me into using the tickets I bought on the site and transfer them to their tour. I got nothing extra, paid more money and wated more time. Don't fall for ths. Use the tickets from this site, and enjoy the Vatican.
[Tickitaly responds: unfortunately all large tourist destinations attract scam-artists and con-men. Sorry to hear you were taken advantage of.]
5 stars
MH, United Kingdom (Great Britain)
30th Jul 2014
why queue when you can book so easily!
5 stars
Gail, United Kingdom (Great Britain)
21st Jul 2014
It was brilliant and definitely worth booking in advance to avoid the queues, the only problem was that my ticket didn't include St Peter's basillica which I wasn't aware of until I arrived at the Vatican.
[Tickitaly responds: as stated online you will almost certainly have to queue for St Peters (although you don't require a ticket to get in) as it is not possible to reserve entrance.]
5 stars
JG, United Kingdom (Great Britain)
21st Jul 2014
Again could skip all the queues. Museum was very busy but expected at peak time.
5 stars
CC, India
14th Jul 2014
Again, very easy was to visit these amazing monuments. Skipped an enormous queue. Was a great visit.
5 stars
MV, Romania
9th Jul 2014
Absolutely brilliant, although I recommend starting the tour as early as possible, plenty to see and admire, not just a walk by.
5 stars
PH, Canada
3rd Jul 2014
absolutely no issue with the tickets. We also booked our audio guides online, no problems...will recommend to others.
5 stars
KC, United States
29th Jun 2014
Super easy to use voucher. Lines were long so was great to be able to go right in. What a time saver.
5 stars
LD, United Kingdom (Great Britain)
26th Jun 2014
Fantiastic, the highlight of our Rome trip! To be able to walk right in and spend 6 hours in the museums, even before visiting St Peter's, was amazing. I would definitely recommend the excellent audio guide, too, as it enabled us to appreciate so much more all the amazing works of art.
5 stars
JL, Oman
25th Jun 2014
We had a fantastic time at Vatican city. Thanks for all your help.
5 stars
RI, Canada
21st Jun 2014
The tickets worked great, we skipped the giant line and went straight in.
5 stars
MH, Australia
21st Jun 2014
The visit was perfect.. It was a hot day and to be able to walk straight in was perfect. No issues at all.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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