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Customer reviews for: The Uffizi Gallery

These reviews apply to our tickets for the Uffizi Gallery, you might also like:
Accademia & Uffizi combined ticket reviews

4.6 out of 5 stars from 305 customers. 149 of them wrote reviews:

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3 stars

CK, UK
12th Jul 2014

Fantastic, it was great to avoid the queues! I would have given you 5 stars if I hadn't paid for my daughter's ticket.

3 stars

TF, Japan
8th Jun 2014

Although we did book 9:00 am ticket at Uffizi, operation hour has changed due to museum staff meeting. We came back after noon, and we were able to get in the museum without getting into a long line.
[Tickitaly responds: unions assembly or strikes are someting rare but that might happen. Of course our staff and musuems staff do all the best in order to assist visitors ]

2 stars

KL, Finland
30th Apr 2016

Even we had prebooked tickets, we had to wait quite a long time in two different lines.

JK, United States
23rd Jul 2019

Fantastic collection. Signs outside telling you where to line up poor to missing.

RS, United Kingdom (Great Britain)
11th Jun 2016

Enjoyed the Uffizi Gallery. Had to queue in a queue to get the prebooked tickets for about 15 mins prior to then joining the fast track queue. Advice people to arrive early. As the prebooked tickets are timed and have a 15 minute slot only available to enable access. Once in the Gallery able to amble around at one's own speed.

DH, United Kingdom (Great Britain)
30th May 2016

We have been to the Uffizi many times but always very much enjoy seeing some of our favourite paintings

AE, Gibraltar
4th Aug 2015

even with pre booked tickets sometimes hard to get in to the places

IK, United States
4th Jun 2015

MM, United States
13th Jun 2014

Loved the Uffizi!

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Where do these reviews come from?: About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?: Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?: Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?: Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?: All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.

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Tickitaly reviews: The Uffizi Gallery

Customer reviews for: The Uffizi Gallery

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