tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

Buy tickets here

As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:


Page 61 of 325
5 stars
MW, United Kingdom (Great Britain)
1st Dec 2017
Easily found what I was looking for.
5 stars
JG, Canada
30th Nov 2017
Ticket packages were easy to determine details and handled very efficiently.
5 stars
JA, United States
28th Nov 2017
Wonderful site!
5 stars
LC, Mexico
26th Nov 2017
Very easy to find our guide outside the place, very punctual
5 stars
PS, United States
24th Nov 2017
Wonderful experience. Website is easy to navigate and has all the information you need.
5 stars
JS, United States
19th Nov 2017
Easy to use and informative
5 stars
JA, United States
18th Nov 2017
Incredibly easy to use and book through the site.
5 stars
PD, United States
16th Nov 2017
Very easy to use. Extremely convenient. Booked several times and would definitely recommend it to others!
5 stars
FM, United States
15th Nov 2017
The site was easy to use.
5 stars
DW, United States
12th Nov 2017
Easy to work with. You were part of a fantastic experience of 10 days in Rome, Naples and Pompeii. Thank you and will use you again
5 stars
RC, United States
12th Nov 2017
Everything was so easy that we almost thought it was a scam. It was not and it was one of the best things we did for preplanning our trip.
5 stars
JH, Australia
11th Nov 2017
Easy to use
5 stars
OL, Netherlands
9th Nov 2017
no problems with the site
5 stars
GJ, United States
3rd Nov 2017
THE BEST TOUR and TOUR COMPANY!!!!!
5 stars
WB, United States
2nd Nov 2017
Very simple and easy
5 stars
HE, United States
2nd Nov 2017
I’m glad I found this site, it’s easy to communicate with them and they reply to any questions very promptly. Will use them again for future trips to Italy.
5 stars
MH, Sweden
2nd Nov 2017
Very good and flexibel support! Thank you!
5 stars
TZ, Russian Federation
1st Nov 2017
Everything is fine, sorry that there are no excursions in Russian.
5 stars
AB, United States
31st Oct 2017
It was quite easy to navigate the website.
5 stars
MH, Reunion
30th Oct 2017
Great services! Very performant!

Page 61 of 325
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.