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See all ...View our full range of attractions, activities and destinations ...-
- Michelangelo's David
- Michelangelo's Secret Room
- Uffizi Gallery
- Florence Cathedral
- Palazzo Vecchio
- Pitti Palace
- Boboli Gardens
- Vasari Corridor
- Bargello
- Santa Croce
- Brancacci Chapel
- Medici Chapels
- Florence tours
- Walking tours
- Art tours
- Segway tours
- Bicycle tours
- Bus tours
- Cooking course
- Wine tasting
- Florence excursions
- Airport shuffle
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- Colosseum tickets
- Colosseum tours
- Colosseum dungeons
- Colosseum by night
- Vatican tickets
- Vatican tours
- Private Vatican tours
- St Peter's Basilica
- Borghese Gallery
- Domus Aurea
- Caracalla baths
- Castel sant'Angelo
- Palazzo Valentini
- Roman catacombs
- Rome tours
- Rome private tours
- Rome Segway
- Rome by bike
- Rome bus tours
- Train tickets
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FlorenceNew OffersFlorence, 'Cradle of the Renaissance', home to Michelangelo's David, the Uffizi Gallery ...
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Discover Florence
Florence - Firenze - is many things; the heart of Tuscany, a Renaissance jewel, a true city of art. It's home to the Uffizi, one of the oldest museums in the world, and the Accademia, home to one of the most famous statues in the world - David. The incredible Cathedral - Duomo dominates the skyline, with Brunelleschi's fabulous dome - cupola, and Giotto's mighty clock-tower - campanile.
Background, must-sees and map of Florence, "Cradle of the Renaissance":
Explore Florence
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RomeLate dealsRome, the 'Eternal City', explore the Colosseum, The Roman Forum, the jewels of Ancient Rome ...
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Discover Rome
Rome - Roma - is the Classical city of the Forum, the Pantheon and the Colosseum. It is pagan temples, early Christian Churches, Renaissance Basilicas, the Vatican of course. Rome is an architectural masterclass in the Classical, the Romanesque and all flavours of Gothic architecture, of the Baroque. And it is the romantic city of the Trevi Fountain and the Spanish Steps.
Background, must-sees and map of Rome, "The Eternal City":
Explore Rome
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The VaticanSkip the linesThe Vatican and St Peter's, home of the Catholic Church and the treasures of the Vatican Museums ...
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VeniceVenice, the floating city. Wonder at the Doge's Palace, St Mark's Square, and explore the canals by gondola ...
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MilanLast Supper ExclusivesMilan, home of fashion, the fabulous Gothic Duomo, and, of course, Leonardo da Vinci's Last Supper ...
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Da Vinci's Last SupperWe have specialised in Last Supper
tickets and tours for over 15 years.
Availability is always limited and
advanced booking is essential.
Check availability
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PisaSkip the linesPisa, home to the must-see Leaning Tower of Pisa and the nearby annual Andrea Bocelli concert.
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Tailor-made Private ToursCustom private tours and excursions on request
See all ...
Florence
Rome
The Vatican
Venice
Milan
Pisa
Tailor-made Private Tours- Best sellers:
- Tailor-made tours
- David, Florence
- Uffizi Gallery
- Vatican
- Last Supper
- Pisa Tower
Tickitaly reviews: tickitaly.com reviews
Customer reviews for: tickitaly.com reviews
As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com.
These are overall reviews for the usability of the site and customer service. We also have some older reviews.
Featured review:
Tickitaly recently helped us plan our dream trip to Italy for our dream trip to Andrea Bocelli concert . Lisa and Pamela listened to our likes and helped choose two perfect hotels ! All our transfers were exceptional. Living in USA this could not have been put together so perfectly without their help. They are so responsive answering all questions !
We highly recommend this company to help plan your Italian vacation! We give them 10 stars !
Joe & Flo, USA, July 29, 2024
4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:
5 stars
GB, United States
23rd Feb 2022
23rd Feb 2022
We booked tickets for the Domus Aurea almost two months in advance only to learn that it may be closed during our selected date. Alessia and Pamela kept in constant contact and we were always updated on the information they could get from the Domus Aurea tours. They were completely on top of the situation, and our tickets were sent the day before the tour finally opened. We could not be more gratefull for their diligence and wonderful work. I definitely will use them in the future!
5 stars
AP, United Kingdom (Great Britain)
22nd Feb 2022
22nd Feb 2022
Easy to follow
5 stars
JD, United Kingdom (Great Britain)
21st Feb 2022
21st Feb 2022
Very easy to use and very helpful staff. Thank you.
5 stars
PB, United Kingdom (Great Britain)
17th Feb 2022
17th Feb 2022
very easy to use and kept up to date on all concert information. All communications were friendly and any queries I had were responded to immediately. Excellent service
5 stars
MG, United States
15th Feb 2022
15th Feb 2022
Very good
5 stars
MB, United Kingdom (Great Britain)
15th Feb 2022
15th Feb 2022
The site was very easy to use, and the ticket was easy to print off
5 stars
Diana, UK
7th Feb 2022
7th Feb 2022
Fairly easy. The staff at Tickitaly were very helpful and friendly and Alessia particularly gave us some good suggestions.
5 stars
JE, United Kingdom (Great Britain)
5th Feb 2022
5th Feb 2022
The site is simple to use, and there were no issues with the tickets.
5 stars
PD, United Kingdom (Great Britain)
22nd Jan 2022
22nd Jan 2022
Straightforward
5 stars
RP, United Kingdom (Great Britain)
22nd Jan 2022
22nd Jan 2022
Website was very easy to use. No problems finding where our tickets were.
5 stars
CT, United Kingdom (Great Britain)
21st Jan 2022
21st Jan 2022
Fantastic customer service! (Alessia was great!)
5 stars
ZS, Romania
20th Jan 2022
20th Jan 2022
Very easy
5 stars
MB, United Kingdom (Great Britain)
30th Nov 2021
30th Nov 2021
Very easy and straightforward to use
5 stars
CJ, United States
17th Nov 2021
17th Nov 2021
Smooth and painless process!
5 stars
CB, United Kingdom (Great Britain)
16th Oct 2021
16th Oct 2021
Easy to use and Email response quick and accurate.
5 stars
DK, United Arab Emirates
24th Aug 2021
24th Aug 2021
Easy to book and retrieve tickets. Highly recommended.
5 stars
DV, Hungary
23rd Aug 2021
23rd Aug 2021
Everything was good
5 stars
MT, United States
20th Aug 2021
20th Aug 2021
It was easy to navigate and when I had questions, your CS staff was very responsive.
5 stars
DS, Germany
15th Aug 2021
15th Aug 2021
Wenn man die versteckte Seite erstmal gefunden hat, ist sie einfach zu nutzen, die Buchung des gewünschten Tickets hat problemlos funktioniert.
5 stars
ZE, United Kingdom (Great Britain)
24th Jul 2021
24th Jul 2021
Site was very good
- Where do these reviews come from?
- About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
- Why are there more stars awarded than reviews?
- Many of our customers opt to award stars rather than write a review.
- Why do some reviews have a ? instead of stars?
- Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
- Where is my review? I can't see anything in the list?
- Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
- Are these reviews real or have you faked them?
- All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!
Why Tickitaly?
| Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help. | |
| Transparency. All tickets are full-entrance with no extras to pay! | |
| Availability - we'll often get you in when availability elsewhere is exhausted. | |
| Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5! |
Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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Tickitaly is a Licensed Italian Travel Agency
Registered at the Florence Chamber of Commerce
P.IVA 05144650487
Questions?
Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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