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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


Page 26 of 38
5 stars
JH, United States
27th Jul 2014
We loved the entire tour! The guide was excellent
5 stars
LM, United Kingdom (Great Britain)
24th Jul 2014
Excellent tour, so glad we pre booked. Enjoyed the visit and would recommend.
5 stars
BM, Ireland
22nd Jul 2014
Loved the tour learned alot seen alot not much could have been improved to be honest had a great time
5 stars
CB, United States
21st Jul 2014
wonderful tour. Guide was knowledgeable and fun. Great, Great tour. I loved it! Highlight of my trip to Rome
5 stars
LD, United Kingdom (Great Britain)
20th Jul 2014
Exceptional tour. Maria was a very good guide. she knew her facts and was very easy to listen to. My favourite part was learning about the organisation of events and the work that went on underground to prepare the animals and gladiators. It is very busy int he Colosseum but Maria navigated us all through the crowds. booking the full tour was definitely worth the money. The only bit I was disappointed with was that we didn't get time to go to the shop! Forum was an added bonus and we learned some very interesting facts.
5 stars
DP, United States
18th Jul 2014
The tour was very well organized and conducted by a woman who was very knowledgeable about the colosseum and its history. the tickets were readily accessible once we arrived with our voucher, and the tour started at 10:00 promptly and lasted well over an hour. We truly enjoyed our tour!
5 stars
JK, United States
17th Jul 2014
Excellent tour! Guide was so informative!
5 stars
SN, United Kingdom (Great Britain)
15th Jul 2014
Well worth booking the tour up get access to the upper and lower levels and our guide was so interesting and informative. Thank you!
5 stars
NC, United States
15th Jul 2014
Fantastic tour. We were a little late and the regular line was sooo long, but when we reached the desk the ticket lady walked us up to our group inside the colosseum. i thought that was above and beyond - there were thousands of people there and she did that for us through 3 locked gates. It was awesome!! Thank you!! We were confused about where to go, and we couldn't tell who worked there to point us in the right direction. Some told us line 8 and some said line 9 or 7 so we were confused but it worked out great.
5 stars
JH, United Kingdom (Great Britain)
14th Jul 2014
Excellent
5 stars
HM, United Kingdom (Great Britain)
13th Jul 2014
No queuing, fantastic organised tour. Well worth doing the upper and lower floors. You really understand the history.
5 stars
FM, Australia
7th Jul 2014
Great!- This is the second time we have done this same tour and it was just as good second time. I love the Colosseum and the tour guide was very knowledgeable and helpful.
5 stars
SW, New Zealand
7th Jul 2014
It was fantastic, our guide as superb, really knew everything and made it a really incredible experience!
5 stars
JH, United States
5th Jul 2014
This tour was amazing! Our tour guide was a very knowledgeable archeologist who provided us with interesting facts about the colosseum and Rome. This tour is highly recommended
5 stars
BG, United States
5th Jul 2014
The tour guide was excellent. She was very informative and made the tour fun and interesting. It was one of the main highlights of our trip.
5 stars
SW, Australia
1st Jul 2014
We loved this tour! It was amazing to see the colosseum in darkness and we had a great guide who was informative, interactive and entertaining. I would definitively recommend this tour!
5 stars
DJ, United Kingdom (Great Britain)
30th Jun 2014
Really pleased with our tour guide and his knowledge. Would recommend this to anyone.
5 stars
WH, United Kingdom (Great Britain)
30th Jun 2014
Excellent tour with very good guide. Would recommend this.
5 stars
SS, United Kingdom (Great Britain)
30th Jun 2014
Very pleased wih the tour, the guide was very friendly and informative.
5 stars
JH, Australia
27th Jun 2014
Problem was we could not book more than three weeks ahead so made it difficult when travelling from Australia however managed to do it all. The rest worked perfectly. Meeting point was easy to find. guide Patricia was wonderful and tour was great

Page 26 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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