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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
SC, United Kingdom (Great Britain)
7th Oct 2014
Tour guide was very good She made the colosseum come alive for us all
5 stars
SP, United States
6th Oct 2014
This tour was incredible! Our guide, Mary Grace, was excellent. She was informative, friendly and we learned so much history from her. The Colosseum was the highlight of our trip. It is worth the money to go to the lower level to see the dungeons and the upper level. Go early if it is available. We took the 8:30 tour but by the time we were leaving, it was extremely crowded and getting hot. Our tour was October 14, 2014. It was easy to find the meeting place and to book tickets. We had a great experience with Tickitaly!
5 stars
AC, United States
5th Oct 2014
Tour guide was knowledgable and the whole experience enjoyable.
5 stars
JB, United Kingdom (Great Britain)
4th Oct 2014
Well worth paying more for the upper and lower levels. Guide was very knowledgeable and kept the tour interesting. The Roman Forums was excellent and the Colosseum breathtaking.
5 stars
KM, United Kingdom (Great Britain)
4th Oct 2014
Brilliant tour, tour guide was knowledgable and pleasant. Access to the upper level was a lovely addition and the shorter queue was well worth the ticket price, shame you can't explore the underground levels but nice you can visit a small section.
5 stars
MW, United States
29th Sep 2014
wonderful guide and tour. Got to see all I wanted with excellent explanations.
5 stars
AB, United Kingdom (Great Britain)
28th Sep 2014
Excellent tour and the guide was very knowledgable. Had visited the Colosseum in a previous trip during the day when it is extremely busy but found the evening tour was much better as only a few tours were permitted and you could get a greater feel for the building and it's history.
5 stars
HS, Canada
28th Sep 2014
Our guide for this tour was excellent as well. She provided so much information it was almost overload, but very welcomed! We weren't aware the tour also included a small tour of the nearby ruins. Nice surprise!
5 stars
MC, Czech Republic
27th Sep 2014
Our 3 hours tour was excelent, we had great guide- lady she spokes with passion as it would be first time. Totality recommended.
5 stars
MC, United Kingdom (Great Britain)
23rd Sep 2014
Fantastic. Small group, very good guide, amazing place. First group round in the morning gave the places an extra special feel.
5 stars
RC, Lebanon
23rd Sep 2014
It was an amazing experience, and the tour guide person was awesome.
5 stars
NL, United States
21st Sep 2014
LOVED IT. The guide was very knowledgeable and the Colosseum was great. It is definitely worth the price to go the areas that the general public can't and go get some inside information while you are seeing the sites.
5 stars
WL, United States
21st Sep 2014
Our guide was excellent. The tour was a great way to see the Colosseum.
5 stars
BF, Mexico
20th Sep 2014
The visit was magnificent. We took the first tour in the morning (08:30 AM) and we were able to visit the upper an lower levels all alone. Our guide, Maria Grazia was wonderful. We enjoyed it so much.
5 stars
KB, Slovakia
18th Sep 2014
It was great!
5 stars
RO, United States
17th Sep 2014
Everything was great!
5 stars
MS, United States
16th Sep 2014
Great! Guide of our 3 hours tour seemed knowledgable and was very sweet. I really enjoyed getting to see the upper and lower levels. Totally worth it.
5 stars
JM, Canada
15th Sep 2014
I thoroughly enjoyed our 3 hours tour of the Colosseum with our guide, Fabio. He did a great job explaining the history of the Colosseum, and the Roman Forum, and I was impressed that he offered to stay at the end of the tour to answer any questions that anyone had. I will be recommending this website and this tour to others.
5 stars
AP, United Kingdom (Great Britain)
15th Sep 2014
It was very easy to find our guide - the information and description of exact location was fantastic. Our guide was friendly and very interesting. Her knowledge of the Colosseum and the Forum were excellent and she certainly made this tour (Colosseum upper and lower 3 hours tour) one of highlights of our trip to Rome. If we visited again we wouldn't hestitate to use Tickitaly!
5 stars
J, United States
13th Sep 2014
I don't remember the name of our tour guide, but she did a great job! I highly recommend this tour as it is both fun and informative. I've been to the Colosseum before without purchasing the guided tour and it wasn't nearly as memorable as it was this time. It's also a plus that you get to pass the 2-hour line to enter the Colosseum!

Page 23 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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