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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
HS, United Kingdom (Great Britain)
5th Mar 2015
The Colosseum has been top of my list of places to visit for a long time. The tour was excellent, I was with my daughter age 13 and mum we all loved it. Directions of where to meet were great. Guide was fantastic. I have recommended you on trip advisor and to friends and will use your company again.
5 stars
BK, Canada
3rd Mar 2015
Excellent tour. Tour guide was fantastic! It was not as long as I anticipated but it was still informative.
5 stars
RM, United States
3rd Mar 2015
Great knowledgeable tour guide!
5 stars
EW, United Kingdom (Great Britain)
2nd Mar 2015
Super tour of areas you cannot normally go into! Much better value than offers I saw when i was out there. Very glad I did this, best part of the holiday.
5 stars
4F, United States
2nd Mar 2015
What a tour! Informative and worth every penny!
5 stars
Devon uk
26th Feb 2015
The tour guide was excellent pointing out points of interest, and also giving us plenty of time for photos etc. and as the party was smaller as explained earlier, had a lot more time to answer questions. The only thing I would say is to make your covering letter a lot clearer, as we arrived in plenty of time, by the time we realised to go in there were quite a lot of school parties also queuing. On the whole though we enjoyed the experience.
5 stars
B.M., United States
23rd Feb 2015
Loved it.
5 stars
MM, United States
22nd Feb 2015
Barbara was a great guide. The tour was very informative
5 stars
MD, United Kingdom (Great Britain)
22nd Feb 2015
Great tour with lots of interesting information. Our guide was extremely friendly and knowledgeable. The only downside was that the instruction about leaving at least an hour to obtain your tickets could have been emphasised more. We were fine but some people did miss their slot and had to join the group later.
5 stars
HC, Australia
16th Feb 2015
We thought this tour excellent. Our guide was very good. He was very knowledgeable. We heartily recommend this tour
5 stars
CG, United States
15th Feb 2015
It was a great visit with a wonderful tour guide. I'm really happy with my experience.
5 stars
AH, United States
11th Feb 2015
Fabulous tour; knowledgeable guide. Don't hesitate to book this.
5 stars
RR, New Zealand
5th Feb 2015
Brilliant, best access to the site and a fantastic guide who made it come alive!
5 stars
AD, Romania
4th Feb 2015
We all enjoyed the visit of Colosseum. The guide was extremely well prepared with a lot of information, answered without hesitation to our answers and his English was fantastic. We were all very happy that had chosen this guided visit. We would have liked to visit the entire lower area of the Colosseum. Maybe next time:)
5 stars
Chien Yu-Wen, Taiwan
2nd Feb 2015
amazing!!!^^
5 stars
TC, Australia
26th Jan 2015
Highly recommend tickitaly to everyone. ..they made seeing all of Italy's wonderful sites easy. Thanks.
5 stars
HQ, United Kingdom (Great Britain)
24th Jan 2015
Fantastic tour and shortened how line Q by least an hour .
5 stars
AE, Australia
19th Jan 2015
Fantastic tour and guide. Our guide was fantastic, she was able to explain so much about the venue which was great. The tour is a must so you can go to the upper and lower levels. These levels were for our group only at anyone time which was perfect. Also go to see the Romun Forum which was good for a quick visit
5 stars
SC, United Kingdom (Great Britain)
17th Jan 2015
Amazing trip through history
5 stars
PT, United Kingdom (Great Britain)
14th Jan 2015
Hassle free , very good guide, loved it

Page 21 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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