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Customer reviews for: The Colosseum

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These reviews apply to our normal tickets for the Colosseum, you might also like:
Colosseum Tour (excluding dungeons and upper levels) reviews
Colosseum Dungeon reviews
After-dark Colosseum Dungeon Tour reviews

4.4 out of 5 stars from 1151 customers. 551 of them wrote reviews:


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2 stars
CC, United Kingdom (Great Britain)
16th Feb 2015
The Colosseum was wonderful and the tickets perfect, however the chaos at the Colossem entrance was awful. We had to leave the disordered crowds which were all for skip the line and returned late in the afternoon when there seemed a little more order. On our return we had a straight forward entrance and really did skip the line just as the website suggests. This was no fault of tickitaly but of the venue. Colosseum is a must see and I would recommend tickitaly for tickets.
2 stars
KB, Belgium
27th Mar 2014
The service in Colosseum is disorganised. It is no advantage to pay in advance - you have to queue up anyway.
1 stars
LA, New Zealand
8th Jul 2014
Tickets can only be used once per site. This is not made clear on the website or the ticket. Palatine hill is big and ticket holders should be given the opportunity to see it over two days if they need it.
[Tickitaly responds: As specified online the ticket is valid two days and allows entrance to Colosseum, Roman Forum and Palatine hill. Yes, Palatine is a large site but you are free to enter early in the morning and stay there until closing time. Following standard procedures of all venues getting entrance twice for the same venue is not possible using the same ticket.]
SM, United Kingdom (Great Britain)
12th Jan 2020
The ebook guide will be useful if studied earlier. The audio-guide was helpful if you need to know/enjoy more of the colosseum at your own pace. Wear good walking shoes. Bring own water bottle and snacks to re-charge yourself.
VS, United States
7th Nov 2019
Easy to use . Walked right in with no difficulty.
JB, United Kingdom (Great Britain)
5th Oct 2019
Brilliant experience more or less straight in good facilities plenty to see good access for disabled. The forum and palatine were also amazing but a lot of walking and hills and did have to join the long queue as the only other queue was for groups.
VM, United Kingdom (Great Britain)
22nd Jul 2019
Rated 5 - very easy to obtain ticket and no queues. Video-guide was a bit distracting for me - but that was my own problem.
HN, Australia
30th Mar 2018
Access to the colosseum was so much easier than 26 years ago. The forum was wonderful as was palatine hill. Such interesting history!
MW, United States
5th Oct 2017
Seeing the coloseum and the forum was awe-inspiring. Our visit was terrific.
JK, United States
13th Jun 2017
Enjoyed my visit
AT, United Kingdom (Great Britain)
21st Apr 2017
Unfortunately, through a mistake of our own we were unable to make the visit
IW, United Kingdom (Great Britain)
10th Mar 2017
Great
TW, United States
15th Oct 2016
we loved our visit
AH, United Kingdom (Great Britain)
22nd Jun 2016
Fantastic experience, would recommend first visit of the day as you're in the Colosseum with hardly any tourists!!
LS, Brazil
15th Jun 2016
Great!! We enjoy a lot!
RC, Brazil
19th Mar 2016
I liked very much the audio guide. It would be interesting if we could have the text in a written way not only in the audio format, because sometimes with the crowd it's difficult to comprehend everything clearly!!
SP, United States
10th Mar 2016
Please include specifics about where to line up. The signs were a bit confusing at the coliseum.
DS, United Kingdom (Great Britain)
12th Aug 2015
We all really enjoyed our visit.
HS, United States
5th Jul 2015
1
AB, Denmark
10th Jun 2015
Thank you. We also enjoyed our visit in the Colosseum and Forum Romanum with the Palatine.

Page 27 of 28
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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