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Customer reviews for: The Colosseum

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These reviews apply to our normal tickets for the Colosseum, you might also like:
Colosseum Tour (excluding dungeons and upper levels) reviews
Colosseum Dungeon reviews
After-dark Colosseum Dungeon Tour reviews

4.4 out of 5 stars from 1150 customers. 550 of them wrote reviews:

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4 stars
PP, United Kingdom (Great Britain)
3rd Jul 2014
Good system and easy to understand pre ticket line... must have saved an hour or so :)
4 stars
HV, Australia
20th Jun 2014
Visit was enjoyable despite the crowds and generally well managed. It was inconvenient that ticket had to be collected a distance away from the venue we were visiting. I could not work out how to download audio guide - more instructions were necessary.
4 stars
WK, Switzerland
19th Jun 2014
On the whole the visit was fantastic, really interesting to see how life might have been like back in the old days.
4 stars
JS, Australia
19th Jun 2014
It's pretty clear really but due to the large crowds it can be rather overwhelming. Maybe clearer signage might help to guide those with tickets past the crowds. I can't believe that anyone in this day and age actually lines up to purchase tickets when it's so easy to do it all before hand.
4 stars
FV, Netherlands
18th Jun 2014
Colosseum was great experience.
4 stars
ET, Australia
15th Jun 2014
We LOVED our visit and were so impressed that we were able to walk STRAIGHT IN to the Colosseum with absolutely no queuing at all! The main queue was sooo long!! Thank you! Couldn't download the audio guide though
4 stars
DN, Denmark
4th Jun 2014
It was a god experience, and I am happy that I had bourght the tickets in advance.
4 stars
CK, United States
28th May 2014
We enjoyed our visit very much. It was very crowded, so it was hard to find the right entrance line with which to use our prepaid tickets.
[tickitaly responds: the Colosseum has made several last-minute changes to ticket pick-up points this year. We do our best to keep our details up-to-date but this is a problem that we're trying to address]
4 stars
DD, United States
25th May 2014
Colosseum was amazing, again, we were very happy to get in fast
4 stars
DH, Australia
21st May 2014
Huge advantage to enter the forum site by the gate on Via De San Gregorio avoiding the crowds at the gate and in the grounds.
4 stars
JG, Netherlands
12th May 2014
It took some effort to get the right format on my mobile phone. The audioguide was great for the Colosseum. But it would have been nice to also have had one for the Forum Romanum, as entrance to this was also included in the Colosseum ticket.
4 stars
EL, United Kingdom (Great Britain)
28th Apr 2014
I didnt download guide so cannot comment on that but had wonderful visit to the Colloseum.
4 stars
JA, Australia
22nd Apr 2014
Visit was fantastic, however, by purchasing tickets online I was under the impression that we could skip the queues. When we arrived we had to line up with everyone.
[Tickitaly responds: unfortunately the Colosseum has made several last-minute changes to ticket pick-up points this year. This created a bit of confusion somentimes. We did our best in order to promptly inform our clients in order to update all the new instructions. All reservations do get a priority line but it is very important to always follow the instructions carefully]
4 stars
RS, Hungary
6th Apr 2014
Colosseum deserves to be one of the most visited sites of the world, thus very busy with tourists all the time. However, marks and paths/ways for tourists marked clearly, altogether very professionally organized to be able to handle the amount of visitors. I expected annoying crowd but thanks to the great management of the place I could enjoy my visit very much.
4 stars
RV, Belgium
1st Mar 2014
We were happy to have our tickets. We didn't have wait in the long queue.
3 stars
AR, United Kingdom (Great Britain)
10th Apr 2019
Informative
3 stars
MB, Romania
25th May 2018
we had a big problem because on 27th may it was organised the Giro d'Italia and all the transportation in that area was closed, we lost a lot of time trying to figure it out how to get there. Another problem was the access to Colosseum entry because of the tour, we had to make a big detour and was awfull. It would have been great if the site would have sent some information regarding this event.
3 stars
RF, Norway
23rd Apr 2018
The colosseum itself was nice. But, here as well, we were attacked by "staff" wanting to sell us guiding. We had chosen our tickets, but they kept on going. As at the Vatikan, we thought they were staff that would help us find the entrance, but instead they kept on pushing us to buy guiding. This was a big downside of the visit, as we had done our research and booled the tickets we wanted, and had our reasons for that.
3 stars
ZN, United States
11th Mar 2018
The audioguide was a little difficult to follow. But my husband & I enjoyed visit the Colosseum anyways. We listened to the guide while standing on a viewing deck all at once as to try to take in as much as possible.
3 stars
DS, United Kingdom (Great Britain)
22nd Jul 2017
The ticket and entry was fine. I was disappointed that I was unable to download the audio guide and the only way I could listen to it whilst at the colosseum was to be connected to 3G mobile data.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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