Tickitaly reviews: Florence, Palazzo Vecchio - Secret Passages Tour - 75 Minutes

KB, United States
22nd Sep 2016

I give 5 stars for the tour itself, but 2 stars for the organization (see below description). This tour brought us into "secret" rooms and passages of the Palazzo Vecchio, not typically included on standard Palazzo Vecchio tours. We had searched this tour out due to descriptions made in the Dan Brown book "Inferno". We saw the secret chambers where the Medici rulers kept their most prized possessions. We climbed small passages, and saw the Hall of 500 both from the ground level and from a very high balcony near the ceiling. We were even brought to the roof to see the amazing structures which hold up the ceiling of the Hall of 500. The tour guide was excellent! Although the tour in itself was excellent, we and many others on the tour experienced much confusion for about 20 minutes near tour begin, frantically searching for the tour guide ( who did not show up exactly on time and who did not have a sign), trying to figure out where the tour began. You have to enter the Palazzo on the side of the building, as well described by Tickitaly, but then you need to go through the bookstore to the inner ticketing area, where the guide picks up the tour. In addition, several people still had to exchange their tour vouchers for tickets, this was not clear to us when we bought the vouchers. We had to line up and get actual tickets. This should have been pre-organized by the tour guide or by Tickitaly. As already stated, once the tour began it was excellent, and the tour guide did not short us for the time missed at the front end of the tour. After completion of the tour, our ticket enabled us to visit the rest of the Palazzo on our own, which made the money paid for the tour very worthwhile.

RO, Netherlands
24th Aug 2016

we enjoyed the tour very much

NF, Canada
9th Jul 2016

Great Tour and Guide! Could be about an hour but the Guide was very informative and had pretty good knowledge of content! A little long with the Heat....

AW, United States
23rd Jun 2016

We had a family group of 12, ranging from 13 to 82 years old & everyone loved the tour. Francesca, our guide, was knowledgable, entertaining & personable. All in all, 100% recommend the tour!

LJ, Canada
31st May 2016

Our tour guide was fabulous--super knowledgeable and interesting. We learned a lot in the tour--about the history of Florence and about the intellectual and philosophical interests of the time.

AS, Germany
17th May 2016

we did a guided tour in english and our son could easily follow the explanations ( he learns English for two years now) and our guide involved him very nice because he was the only child. it was very interesting for all of us.

MC, United States
9th May 2016

Tour guide was well informed, giving my students plenty of information about the building and its hidden spaces.

TP, United Kingdom (Great Britain)
7th May 2016

Brilliant!

JD, Ireland
2nd May 2016

Excellent-our guide was brilliant.

LB, United Kingdom (Great Britain)
18th Apr 2016

Guide was brilliant!

LM, France
6th Apr 2016

super visite en français, guide très bien; tout était bien organisé et à l'heure, merci tickitaly. je reviendrai vers vous une prochaine fois;

Michael S
1st Apr 2016

We arrived at location and were directed to a special location, skipped the entry line up and through security before all the hundreds of people who had not gotten their advance tickets. The Palazzo Vecchio was spectacular. We have been to Italy three times and this was so helpful having the pre booked tickets.

MP, Portugal
30th Mar 2016

Great explanations and the history behind it was told in a very good way.

SK, United States
22nd Mar 2016

one of the most interesting tours I have ever taken

Casbeth, United Kingdom (Great Britain)
16th Oct 2015

This is the second time that I have taken this tour (others in our party hadn't taken it before). It's a fascinating insight into the life of the palace in Medici times, and I would thoroughly recommend it. (Beware, there are a few stairs to climb!) The guide was superb - clearly passionate about his subject, challenging us to consider the meaning behind pieces of art and happy to answer any questions. If you're undecided about this tour, let me make up your mind for you - do it!

JB, United Kingdom (Great Britain)
23rd Sep 2015

Best ever guided tour. Our guide was knowledgeable and engaging

JS, United Kingdom (Great Britain)
14th Jul 2015

Excellent tour with a friendly, very knowledgable guide (Francesca). So much better than just wandering around rooms staring at the walls. Lots of little, memorable details provided.

JV, Finland
23rd Jun 2015

Very interesting tour where we saw things you wouldn't see normally. I'm happy that there was other info than just Dan Brown stuff, all the historical info was very interesting. Giulia was a good guide!

FB, United States
12th Jun 2015

This was a fun and interesting tour with a a very entertaining guide. We got to see parts of the Palazzo Vecchia that an ordinary visitor would not see

SS, United Kingdom (Great Britain)
13th Apr 2015

Tour was excellent, guide very passionate about the subject, and the tour was very interesting and perfectly timed.