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Customer reviews for: Pisa Tower tickets - skip the lines

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4.8 out of 5 stars from 358 customers. 212 of them wrote reviews:


Page 7 of 11
5 stars
JQ, Canada
12th May 2015
Staff was excellent. Our ship was late on arrival, and our guide from Rome tours was so very helpful, and we had new tickets reissued. Thank you.
5 stars
PH, United Kingdom (Great Britain)
11th May 2015
The visit was brilliant no que. We also used the bag hold. Which also ran smoothly with no ques and all very helpful staff
5 stars
MC, United States
5th May 2015
Pisa Tower ticket process was perfect.
5 stars
KS, United States
30th Apr 2015
I asked for a date and time change and you were so accommodating. Thank you so much.
5 stars
BV, United States
29th Apr 2015
After we arrived and we had time to walk around the area and sight see. Stood in line for out 12:30pm appointment and was able to go right in with no hassle. The view was outstanding and what an experience.
5 stars
VF, United States
24th Apr 2015
We very much enjoyed visit.
5 stars
IM, Canada
17th Apr 2015
Very well organised tour. Quite enjoyed the event and the views from the top.
5 stars
SW, France
11th Apr 2015
The visit itself was great and very well organised with good security. Thank you
5 stars
JV, United States
2nd Apr 2015
Enjoy very much and thank you making our trip so wonderful. Best Regards.
5 stars
OS, United Kingdom (Great Britain)
16th Mar 2015
Really enjoyable visit and made much easier by purchasing tickets in advance
5 stars
LA, United States
16th Mar 2015
Fantastic visit! The advanced ticket made all the difference. No lines, no confusion…just happiness. Thank you.
5 stars
JR, Australia
10th Mar 2015
Absolutely wonderful.
5 stars
MR, United States
23rd Feb 2015
I did not wait in line more than 10 minutes. This was a dream come true. You all did good for me and I thank you a bunch. I'll let others know of you.
5 stars
AM, Australia
22nd Feb 2015
Really enjoyed both the Basilica and Leaning Tower. My boys and I loved climbing the tower.
5 stars
GC, Australia
11th Feb 2015
Exceptional experience thank you
5 stars
JG, United Kingdom (Great Britain)
10th Feb 2015
The Tower was great and access straightforward. It might be helpful to tell people beforehand that they have to deposit their bags BEFORE trying to enter the Tower.
[Tickitaly respond: these instructions are indicated on your reservation voucher]
5 stars
WE, Australia
30th Jan 2015
The 5-10min info talk prior to climbing was very informative. The climb was easier than expected, though the lean could be of concern to those that are concerned with heights
5 stars
LH, United Kingdom (Great Britain)
5th Oct 2014
Wonderful experience.
5 stars
AM, United Arab Emirates
30th Sep 2014
Excellent visit
5 stars
BM, Australia
24th Sep 2014
Great.

Page 7 of 11
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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