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Customer reviews for: Tickets for Vatican Tours

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4.4 out of 5 stars from 773 customers. 559 of them wrote reviews:

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5 stars
LC, Canada
12th Apr 2015
Our guide was excellent. Very knowledgable and engaging. She was a good speaker and easy to understand
5 stars
AG, Canada
6th Apr 2015
Excellent tour and information. Very good guide and great way to pass the line up which is can take hours
5 stars
JD, United Kingdom (Great Britain)
31st Mar 2015
The 3-hour tour was excellent! We were very pleased to arrive at The Vatican by taxi and went straight to the front of the queue via the section "pre-paid tours". The queue for people without tickets was a mile long (that is no exaggeration!) - buy your tickets in advance and I highly recommend the tour we took, it was informative and also allowed us to enter into St. Peter's Basilica again missing a huge queue! Great value for money and would definitely use Tickitaly again.
5 stars
SA, United States
30th Mar 2015
Very informative guide.
5 stars
VR, United Kingdom (Great Britain)
27th Mar 2015
it was fantastic - wonderful art and buildings
5 stars
AM, United States
27th Mar 2015
Amazing. Had a great tour guide
5 stars
TS, Luxembourg
24th Mar 2015
Excellent guide and good audio equipment!
5 stars
JR, Australia
10th Mar 2015
Great tour, just need to be careful of others outside the Vatican trying to mislead you.
5 stars
LM, Australia
4th Mar 2015
What a delight Camilla was. It was a memorable experience. Didn't quite expect the crowds so it was very difficult to keep up & take photos but understand the necessity to keep moving to accomodate the throng of people. In terms of interaction & knowledge Camilla was extraordinary.
5 stars
BK, Canada
3rd Mar 2015
Excellent tour. Tour guide was fantastic. Gave us a lot of very interesting information but still kept the tour at the 3 hour mark. Our friends took the same tour an hour before us and it went over 4 hours which was not good as they missed their Colosseum tour.... so some consistency with their tour operators should be reviewed because it can mess up other plans for people. So just buyer beware... would not recommend booking another tour after this one just in case.
5 stars
JC, United Kingdom (Great Britain)
2nd Mar 2015
Loved it guide was really good and extremely knowledgeable and helpful
5 stars
GV, Netherlands
14th Feb 2015
The time for my tour was changed, but I was well informed about this.
5 stars
BM, Jersey
8th Feb 2015
Great visit. The tour guide was excellent
5 stars
DS, Ireland
27th Jan 2015
It was fantastic, could not have worked out better. Perhaps you could tell your clients that no matter what the hawkers will tell you , you do not need any other ticket in order to have a complete tour of the Vatican and Sistine chapel. Superb and very reasonably priced.
5 stars
SC, United Kingdom (Great Britain)
17th Jan 2015
Your guide as excellent, his knowledge of scriptures really helpful as we visited the Vatican
5 stars
AG, United Kingdom (Great Britain)
15th Jan 2015
Superb ! Tour guide was exceptionally good. The whole experience was memorable, and we would highly recommend prebooking with this company.
5 stars
WC, United States
15th Jan 2015
Roberta was great. The tour was just as represented on your website. Heard other tour members say they paid more and received less than promised when booking through their hotel.
5 stars
LF, Portugal
11th Jan 2015
Good service, fast reply with a good alternative ( what I wanted wasnt possible anymore)
5 stars
GM, United Kingdom (Great Britain)
6th Jan 2015
An excellent tour and well worth the two hour tour. Afterwards you can visit the museums, Sistine chapel and the basilica at your own leisure. We spent the whole day at the Vatican and enjoyed the experience. Worth purchasing tour tickets beforehand to miss the massive queues and all the hassle of guides.
5 stars
ZR, United States
2nd Jan 2015
Our tour guide had a vast amount of knowledge and made the experience very memorable.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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