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Customer reviews for: Tickets for the Vatican

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4.6 out of 5 stars from 968 customers. 539 of them wrote reviews:

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5 stars
LD, Romania
19th Jul 2018
Everything was ok.
5 stars
JK, Lebanon
6th Jul 2018
We enjoyed our visit with the audioguide. Its very helpful and clear. Plus we didn’t have to wait in the lines
5 stars
SA, United States
27th Jun 2018
It was perfect
5 stars
JV, United States
25th Jun 2018
This to her was definitely the way to go by getting to the Vatican super early in the morning to skip all of the lines and crowds! If we visit the Vatican again we will definitely be taking this option as it allowed us extra time to be able to view the Sistine Chapel without the hustle and bustle of a bunch of people around!
5 stars
IB, Canada
22nd Jun 2018
Visit was great, really appreciated skipping the huge line for general visitors. All employees were nice and professional.
5 stars
LV, Australia
25th May 2018
Was so worth booking online and knowing exactly when to arrive and skip the lines
5 stars
DH, Canada
17th May 2018
It was amazing! Only recommendation would be to make it clear that you go up to the people who are standing at the entrance to the skip the queue line and not the people waking around trying to get you to book another tour.
5 stars
ZJ, Hungary
7th May 2018
It was great, there was no problem with our voucher. Tipp: it would be nice to buy the real tickets, not just a voucher, so we could skip the whole line. It was so crowded.
5 stars
EP, United States
12th Apr 2018
Wished we had done a guided tour since the Colosseum tour was so fantastic
5 stars
VM, United States
12th Feb 2018
Having the pre-purchased tickets saved time upon arrival at the Vatican Museums and the audioguides worked well.
5 stars
GB, Brazil
8th Feb 2018
The visit was amazing. Italy must be the most beautiful country in the world. Excellent subway service, polite and helpful staff in all attractions etc....
5 stars
RM, United States
26th Jan 2018
Again, another Rome attraction that was fantastic. Despite the crowds, we were able to enjoy a quick entrance without the long wait times. We’re glad we purchased all of our tour tickets with ticketitaly.
5 stars
LP, United States
17th Jan 2018
We loved the Vatican. There is so much to take in.
5 stars
Abhishek Alladi
8th Jan 2018
I guess ebook is not so useful as guide is required.
5 stars
FM, Belgium
3rd Jan 2018
perfect! Skip-the-line is a must
5 stars
TT, United Kingdom (Great Britain)
1st Jan 2018
Wonderful- would not have missed it for anything . Too many large parties in the Sistine chapel which made it difficult to see everything. Noisy school parties which need proper supervision
5 stars
Dut K United States
1st Jan 2018
Good coordination! Thanks!!!
5 stars
VC, South Africa
18th Dec 2017
Efficient process
5 stars
BM, United States
19th Nov 2017
The ability to use e-tickets rather than needing printed tickets would be nice, but overall very nice experience.
5 stars
RD, United Kingdom (Great Britain)
14th Oct 2017
Great not enough time for us to see all we wanted so am going back next year, will use you again
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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