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See all ...View our full range of attractions, activities and destinations ...-
- Michelangelo's David
- Michelangelo's Secret Room
- Uffizi Gallery
- Florence Cathedral
- Palazzo Vecchio
- Pitti Palace
- Boboli Gardens
- Vasari Corridor
- Bargello
- Santa Croce
- Brancacci Chapel
- Medici Chapels
- Florence tours
- Walking tours
- Art tours
- Segway tours
- Bicycle tours
- Bus tours
- Cooking course
- Wine tasting
- Florence excursions
- Airport shuffle
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- Colosseum tickets
- Colosseum tours
- Colosseum dungeons
- Colosseum by night
- Vatican tickets
- Vatican tours
- Private Vatican tours
- St Peter's Basilica
- Borghese Gallery
- Domus Aurea
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- Castel sant'Angelo
- Palazzo Valentini
- Roman catacombs
- Rome tours
- Rome private tours
- Rome Segway
- Rome by bike
- Rome bus tours
- Train tickets
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FlorenceNew OffersFlorence, 'Cradle of the Renaissance', home to Michelangelo's David, the Uffizi Gallery ...
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Discover Florence
Florence - Firenze - is many things; the heart of Tuscany, a Renaissance jewel, a true city of art. It's home to the Uffizi, one of the oldest museums in the world, and the Accademia, home to one of the most famous statues in the world - David. The incredible Cathedral - Duomo dominates the skyline, with Brunelleschi's fabulous dome - cupola, and Giotto's mighty clock-tower - campanile.
Background, must-sees and map of Florence, "Cradle of the Renaissance":
Explore Florence
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RomeLate dealsRome, the 'Eternal City', explore the Colosseum, The Roman Forum, the jewels of Ancient Rome ...
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Discover Rome
Rome - Roma - is the Classical city of the Forum, the Pantheon and the Colosseum. It is pagan temples, early Christian Churches, Renaissance Basilicas, the Vatican of course. Rome is an architectural masterclass in the Classical, the Romanesque and all flavours of Gothic architecture, of the Baroque. And it is the romantic city of the Trevi Fountain and the Spanish Steps.
Background, must-sees and map of Rome, "The Eternal City":
Explore Rome
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The VaticanSkip the linesThe Vatican and St Peter's, home of the Catholic Church and the treasures of the Vatican Museums ...
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VeniceVenice, the floating city. Wonder at the Doge's Palace, St Mark's Square, and explore the canals by gondola ...
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MilanLast Supper ExclusivesMilan, home of fashion, the fabulous Gothic Duomo, and, of course, Leonardo da Vinci's Last Supper ...
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Da Vinci's Last SupperWe have specialised in Last Supper
tickets and tours for over 15 years.
Availability is always limited and
advanced booking is essential.
Check availability
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PisaSkip the linesPisa, home to the must-see Leaning Tower of Pisa and the nearby annual Andrea Bocelli concert.
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Tailor-made Private ToursCustom private tours and excursions on request
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Florence
Rome
The Vatican
Venice
Milan
Pisa
Tailor-made Private Tours- Best sellers:
- Tailor-made tours
- David, Florence
- Uffizi Gallery
- Vatican
- Last Supper
- Pisa Tower
Tickitaly reviews: tickitaly.com reviews
Customer reviews for: tickitaly.com reviews
As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com.
These are overall reviews for the usability of the site and customer service. We also have some older reviews.
Featured review:
Tickitaly recently helped us plan our dream trip to Italy for our dream trip to Andrea Bocelli concert .  Lisa and Pamela listened  to our likes and helped choose two perfect hotels !  All our transfers were exceptional.  Living in USA this could not have been put  together so perfectly without their help. They are so responsive answering all questions !
 ÂWe highly recommend this company to help plan your Italian vacation!  We give them 10 stars !
Joe & Flo, USA, July 29, 2024
4.6 out of 5 stars from 10959 customers. 6476 of them wrote reviews:
5 stars
MC, United States
26th Dec 2023
26th Dec 2023
Easy to use. They proposed ticket times as the one was not available. NOt a high markup.
5 stars
MR, United Kingdom (Great Britain)
7th Dec 2023
7th Dec 2023
Have used tickitaly before and received excellent service. On this visit i had queries which Pam (?) dealt with swiftly and efficiently.
5 stars
CD, Romania
24th Nov 2023
24th Nov 2023
Very easy.
5 stars
EA, Malta
31st Oct 2023
31st Oct 2023
This app is fantastic. Easy as ABC! Ticket office is so easy to find. Voucher easily redeemed. No lines to wait in! On time as ever!!
5 stars
DN, United States
21st Oct 2023
21st Oct 2023
The process for purchasing the voucher and exchanging the voucher for tickets was well done. It took about 10 minutes from the time that the tickets were ordered online until I received the confirmation of a voucher being issued. Finding the office was simple and the voucher exchange for the tickets was quick and easy. The office is within feet of the entrance to the museum. It might be helpful for the staff to advise which of the lines to queue (blue/red/green).
5 stars
DB, United Kingdom (Great Britain)
17th Oct 2023
17th Oct 2023
Excellent
5 stars
MC, United Kingdom (Great Britain)
13th Oct 2023
13th Oct 2023
Very easy to book. Exchanging the voucher for the tickets was very easy and the ticket office was opposite the entrance to the museum. All very easy and straight forward
5 stars
CB, Canada
10th Oct 2023
10th Oct 2023
Easy to find and use
5 stars
SW, United States
3rd Oct 2023
3rd Oct 2023
Very easy to navigate
5 stars
CE, United Kingdom (Great Britain)
20th Sep 2023
20th Sep 2023
Very easy & quick helpful response to a question
5 stars
PB, Canada
19th Sep 2023
19th Sep 2023
No problem getting tickets or getting in on time. Excellent service.
5 stars
JS, United States
18th Sep 2023
18th Sep 2023
If I can do it, anyone can.
5 stars
DH, United States
18th Sep 2023
18th Sep 2023
The site is very user friendly. There was a problem I had with inputting incorrect information. I emailed them and they immediately sent a response which was helpful! Their communication response time is excellent!
5 stars
MC, Portugal
16th Sep 2023
16th Sep 2023
It was very easy and Pamela was super helpful with the booking! Thank you :)
5 stars
KS, United States
16th Sep 2023
16th Sep 2023
Very easy to use.
5 stars
MR, Australia
14th Sep 2023
14th Sep 2023
It was good, but what I liked was to find ticket availability which seemed to be impossible on the other sites.
5 stars
CG, United States
10th Sep 2023
10th Sep 2023
All went very smoothly!
5 stars
JS, United States
6th Sep 2023
6th Sep 2023
I found it to be very easy to use the website, pick up tickets across the street from Accademia, and skip the line. I would highly recommend this provider.
5 stars
NK, United Kingdom (Great Britain)
4th Sep 2023
4th Sep 2023
Good site and easy to navigate
5 stars
SM, United States
29th Aug 2023
29th Aug 2023
Pretty easy.
- Where do these reviews come from?
- About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
- Why are there more stars awarded than reviews?
- Many of our customers opt to award stars rather than write a review.
- Why do some reviews have a ? instead of stars?
- Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
- Where is my review? I can't see anything in the list?
- Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
- Are these reviews real or have you faked them?
- All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!
Why Tickitaly?
| Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help. | |
| Transparency. All tickets are full-entrance with no extras to pay! | |
| Availability - we'll often get you in when availability elsewhere is exhausted. | |
| Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5! |
Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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Tickitaly is a Licensed Italian Travel Agency
Registered at the Florence Chamber of Commerce
P.IVA 05144650487
Questions?
Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
© 2002-2024 tickitaly.com. Made in Italy