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Tickitaly reviews: Pompei
Customer reviews for: Pompei
4.4 out of 5 stars from 110 customers. 55 of them wrote reviews:
Page 3 of 3
4 stars
PC, United States
22nd Apr 2017
22nd Apr 2017
Pompeii was both beautiful and sad. Vouchers worked great!
4 stars
GB, United States
19th Sep 2016
19th Sep 2016
I enjoyed the visit, but the restrooms were filthy at Herculeum
4 stars
KH, United Kingdom (Great Britain)
12th Sep 2016
12th Sep 2016
The site was fantastic. The guided tours are too large and cause congestion at points of interest, they should be limited to a set number of people.
4 stars
AC, Canada
21st Jun 2016
21st Jun 2016
It would have been nice to have a small description of Pompeii and a map of the site included with the ticket purchase
4 stars
CW, Australia
12th Apr 2016
12th Apr 2016
The visit was great. However guests should be aware that the opening time is later than advertised
4 stars
VO, United Kingdom (Great Britain)
13th Feb 2016
13th Feb 2016
an amazing place . The huge numbers of visitors make it difficult to enjoy because of the crowds, but there is plenty of information available and clear signs to help navigate around the site
4 stars
DN, United Kingdom (Great Britain)
14th Jun 2015
14th Jun 2015
Very interesting visit. We arrived early so avoided the worst of the sun and heat. Make sure you have a map/guide book as there is little helpful information inside to direct you round.
3 stars
SP, United States
22nd Apr 2017
22nd Apr 2017
At the ticket counter for online ticket holders, we were not able to use the voucher on our phone. This could easily be solved by tickitaly making all vouchers scannable. We were no able to skip the line with our online tickets either. The line for online ticket holders was quite long, though shorter than the standard line. Also, only one teller was for the online ticket holders, while people still needing to buy tickets had 3 tellers, so their line went much quicker.
3 stars
DW, United States
29th Apr 2016
29th Apr 2016
Pompeii is an incredible site, but was difficult to explore due to roped off streets. We wasted a good deal of time & energy back tracking. A map showing which streets are open would be very helpful.
2 stars
SA, United Kingdom (Great Britain)
5th Apr 2016
5th Apr 2016
The site was interesting but very busy.
2 stars
PR, Ireland
7th Mar 2016
7th Mar 2016
Through no fault of tickitaly.com, we never got to see Pompeii as we were let down by another travel company.
tickitaly.com were very slow at first in communicating with us regarding our tickets but they did send them to our hotel in Rome which we were greatfull for.
NM, United Kingdom (Great Britain)
1st May 2019
1st May 2019
Excellent
DH, United Kingdom (Great Britain)
26th Aug 2018
26th Aug 2018
Excellent visit. Some of the houses open in the morning and the close in the afternoon and other vice versa. It would have been helpful if Pompeii had prominently displayed that information so we could make sure we saw the things we most wanted to see.
KW, United States
24th Aug 2015
24th Aug 2015
Loved, loved, loved Pompeii! Having the tickets in advance made it so much easier to enter.
Thank you!
AV, United States
12th Jul 2015
12th Jul 2015
#5, I enjoyed my experience at Pompeii very much.
Page 3 of 3
- Where do these reviews come from?
- About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
- Why are there more stars awarded than reviews?
- Many of our customers opt to award stars rather than write a review.
- Why do some reviews have a ? instead of stars?
- Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
- Where is my review? I can't see anything in the list?
- Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
- Are these reviews real or have you faked them?
- All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!
Why Tickitaly?
| Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help. | |
| Transparency. All tickets are full-entrance with no extras to pay! | |
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| Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5! |
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You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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Payments
We use industry standard Stripe for all-secure payments.
You'll be charged nothing until we have confirmed your tickets and tours.
All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.
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