Tickitaly reviews: The Palazzo Vecchio tours

MB, United Kingdom (Great Britain)
12th May 2017

Fantastic guide really made the tour interesting just loved the tour you felt you were going back in time

JS, Portugal
23rd Apr 2017

Amazing visit, great guide and atmosphere!

SB, United Kingdom (Great Britain)
6th Feb 2017

Fascinating!! Guide was great. Saw lots we would otherwise have missed or not had access to - very happy

AB, United States
30th Nov 2016

Fantastic Tour!

LM, United Kingdom (Great Britain)
11th Oct 2016

I booked all our tout tickets through tickitaly and was a little concerned at the outset as the secret passages tours offered elsewhere were fully booked, however, this trip was fabulous and wouldn't hesitate to recommend it. You do go behind the scenes and right up to the attic,mouth we were a bit short of time at the end and I think it could have been shortened to an hour instead of the hour and a quarter. Still worth it though. There is a bag/luggage. Drop near the toilet facilities so if it's your last day and you're dragging a case they will look after it. Not sure if there's a fee.

KB, United States
22nd Sep 2016

I give 5 stars for the tour itself, but 2 stars for the organization (see below description). This tour brought us into "secret" rooms and passages of the Palazzo Vecchio, not typically included on standard Palazzo Vecchio tours. We had searched this tour out due to descriptions made in the Dan Brown book "Inferno". We saw the secret chambers where the Medici rulers kept their most prized possessions. We climbed small passages, and saw the Hall of 500 both from the ground level and from a very high balcony near the ceiling. We were even brought to the roof to see the amazing structures which hold up the ceiling of the Hall of 500. The tour guide was excellent! Although the tour in itself was excellent, we and many others on the tour experienced much confusion for about 20 minutes near tour begin, frantically searching for the tour guide ( who did not show up exactly on time and who did not have a sign), trying to figure out where the tour began. You have to enter the Palazzo on the side of the building, as well described by Tickitaly, but then you need to go through the bookstore to the inner ticketing area, where the guide picks up the tour. In addition, several people still had to exchange their tour vouchers for tickets, this was not clear to us when we bought the vouchers. We had to line up and get actual tickets. This should have been pre-organized by the tour guide or by Tickitaly. As already stated, once the tour began it was excellent, and the tour guide did not short us for the time missed at the front end of the tour. After completion of the tour, our ticket enabled us to visit the rest of the Palazzo on our own, which made the money paid for the tour very worthwhile.

RO, Netherlands
24th Aug 2016

we enjoyed the tour very much

NF, Canada
9th Jul 2016

Great Tour and Guide! Could be about an hour but the Guide was very informative and had pretty good knowledge of content! A little long with the Heat....

AW, United States
23rd Jun 2016

We had a family group of 12, ranging from 13 to 82 years old & everyone loved the tour. Francesca, our guide, was knowledgable, entertaining & personable. All in all, 100% recommend the tour!

LJ, Canada
31st May 2016

Our tour guide was fabulous--super knowledgeable and interesting. We learned a lot in the tour--about the history of Florence and about the intellectual and philosophical interests of the time.

AS, Germany
17th May 2016

we did a guided tour in english and our son could easily follow the explanations ( he learns English for two years now) and our guide involved him very nice because he was the only child. it was very interesting for all of us.

MC, United States
9th May 2016

Tour guide was well informed, giving my students plenty of information about the building and its hidden spaces.

TP, United Kingdom (Great Britain)
7th May 2016

Brilliant!

JD, Ireland
2nd May 2016

Excellent-our guide was brilliant.

LB, United Kingdom (Great Britain)
18th Apr 2016

Guide was brilliant!

LM, France
6th Apr 2016

super visite en français, guide très bien; tout était bien organisé et à l'heure, merci tickitaly. je reviendrai vers vous une prochaine fois;

Michael S
1st Apr 2016

Quartieri was spectacular.

Michael S
1st Apr 2016

We arrived at location and were directed to a special location, skipped the entry line up and through security before all the hundreds of people who had not gotten their advance tickets. The Palazzo Vecchio was spectacular. We have been to Italy three times and this was so helpful having the pre booked tickets.

MP, Portugal
30th Mar 2016

Great explanations and the history behind it was told in a very good way.

SK, United States
22nd Mar 2016

one of the most interesting tours I have ever taken