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Customer reviews for: Doge's Palace Secret Itineraries tour

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These reviews apply to our tickets for the Secret Itineraries tour, you might also like:
Doge Palace reviews

4.6 out of 5 stars from 338 customers. 234 of them wrote reviews:


Page 8 of 12
5 stars
CG, Luxembourg
16th Nov 2014
We were pleased! The tour was very interesting! We got the tickets at once, no problem, no waiting!
5 stars
LS, Australia
11th Nov 2014
It's a great tour. I found it a little tricky to book, but once sorted, it was a fantastic experience
5 stars
SS, United Kingdom (Great Britain)
28th Oct 2014
Female guide really good. She didn't give us her name. She had been called in at the last moment. Her knowledge and English were both excellent
5 stars
SS, United States
5th Oct 2014
This tour was very interesting. I'm sure it's only as good as your guide...our guide was fantastic!
5 stars
SC, United Kingdom (Great Britain)
4th Oct 2014
It was an excellent tour!
5 stars
KP, Canada
21st Sep 2014
Its great, and you get access to the rest of Palace after tour.
5 stars
SA, Australia
17th Sep 2014
Our tour guide, Elana, was entertaining and informative. Our teenage children enjoyed it and were not bored!
5 stars
JG, United Kingdom (Great Britain)
17th Sep 2014
It was brilliant. Loved it
5 stars
FO, Canada
11th Sep 2014
We thoroughly enjoyed the Secret Itinerary at the Doge's Palace. Our guide with informative and did not rush us through the tour. Would definitely recommend.
5 stars
DB, United States
11th Sep 2014
If it wasn't for tickitaly.com we would not have been able to see the Doge's Palace "secret tour". Our hotel was over by the train station, and we walked (a long walk) over to buy tickets only to be told that they were sold out for 3 weeks. My wife found tickitaly.com, and said they show tickets available for the tour. We booked the tickets late at night, and received our vouchers first thing the next morning. Thank you for making our visit in Venice one for the memory books. Don
5 stars
RH, Canada
8th Sep 2014
We had Danilla, and she was very informative.
5 stars
Quel, Spain
8th Sep 2014
We highly recommmed Doge's Palace secret tour, our guide was really very kind and her explanations were very clear, enjoyable and instructive.
5 stars
DJ, United Kingdom (Great Britain)
7th Sep 2014
the guide was superb
5 stars
MG, Australia
6th Sep 2014
Enjoyed this tour very much very personal and seen things you would not see on others tours first class
5 stars
PR, United Kingdom (Great Britain)
3rd Sep 2014
Absolutely stunning a must see!
5 stars
PJ, United Kingdom (Great Britain)
3rd Sep 2014
Excellent visit - very good guide, spoke excellent English.
5 stars
LB, United States
26th Aug 2014
Our guide was excellent- informative, easy to understand, and explained history well giving more meaning to what we were observing. The group was small and moved at an appropriate pace. Would highly recommend the tour.
5 stars
PW, United Kingdom (Great Britain)
23rd Aug 2014
Excellent tour, great guide, explained everything in clear English and limited the tour to about 14 people. outstanding value.
5 stars
MU, United States
17th Aug 2014
Our tour guide was great, very knowledgable and spoke English well. The tour was small enough that she was easy to follow. The only problem we had was finding her at the beginning, mostly because this was our first trip to Venice. Some kind of map with "X marks the spot" printed with the tickets would have been great. I rate this tour a 5, and would do it again.
5 stars
AC, Canada
14th Aug 2014
The visit was fantastic. The guide was excellent, and we saw and learned a lot.

Page 8 of 12
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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