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Customer reviews for: Doge's Palace Secret Itineraries tour

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These reviews apply to our tickets for the Secret Itineraries tour, you might also like:
Doge Palace reviews

4.6 out of 5 stars from 338 customers. 234 of them wrote reviews:

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5 stars
BK, South Africa
3rd Mar 2014
Fantastic tour. Tour guide very knowledgeable and fun to listen to, learnt lots of stuff we wouldn't have if we had gone on our own. Will recommend Tickitaly to anyone who wants a good tour at a good price
5 stars
JV, United States
7th Jan 2014
The group loved the tour. Booking Doge's palace could use some work. It is very confusing and unnecessary to book the tour at different times with different rates.
4 stars
AV, United States
12th Jan 2024
The tour was good and the guide informative
4 stars
AG, United Kingdom (Great Britain)
5th Nov 2019
Excellent tour guide
4 stars
SM, United Kingdom (Great Britain)
15th Jul 2019
Very interesting and informative tour, the guide was excellent.
4 stars
LH, United States
17th Apr 2018
The visit itself was great. Very interesting. The tour guide, however, was 10 minutes late and, therefore, we were almost late for our skip the line assigned time for the St. Mark's Basilica.
4 stars
LM, United Kingdom (Great Britain)
26th Mar 2018
A really interesting and informative tour with a guide who was easy to hear and to understand. Would have liked a little bit longer in each room but a minor niggle
4 stars
JG, United Kingdom (Great Britain)
4th Mar 2018
It was a delightful tour.
4 stars
KS, United Kingdom (Great Britain)
20th Jun 2017
Our guide Roseanne was excellent - please thank her. Spend longer in The Armoury as that really interest our sons. We only had about 5 minutes in there.
4 stars
DT, United States
12th May 2017
Very Very interesting
4 stars
JS, United States
23rd Jan 2017
Interesting
4 stars
BS, United States
16th Oct 2016
Great visit.
4 stars
CC, United States
11th Oct 2016
The tour was enjoyable and very informative. My only complaint would be that our guide was a bit rude and snappy, not to me or my group but to other members and for no apparent reason.
4 stars
LG, Canada
9th Aug 2016
Very impressive complex, very informative tour. Only issues were: not very clear information with the starting point (how to get there ) and the guide from the complex spoke very softly, she was hard to hear. Some headphonea would have been great.
4 stars
EK, United States
10th Jul 2016
The tour covers a lot of good history!
4 stars
QG, United States
13th Jun 2016
good
4 stars
KS, United States
7th Jun 2016
The Doges Secret tour was very interesting.
4 stars
NM, Belgium
6th Jun 2016
Special tour, with a great guide who gives you a good impression of the palace and the lifes of the doges.
4 stars
DR, United States
9th May 2016
Very good tour and it was interesting finding out about Casanova's time in the prison.
4 stars
JW, Singapore
11th Apr 2016
I expected more of Doge's Palace based on the information given on your website. Having seen many other grand palaces in Europe, this pales by comparison. Again, not your fault at all. Guide was very professional.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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