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Customer reviews for: Doge's Palace

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4.6 out of 5 stars from 570 customers. 382 of them wrote reviews:


Page 16 of 20
4 stars
CC, United States
11th Oct 2016
The tour was enjoyable and very informative. My only complaint would be that our guide was a bit rude and snappy, not to me or my group but to other members and for no apparent reason.
4 stars
PD, Australia
25th Sep 2016
Everything went smoothly as planned.
4 stars
LG, Canada
9th Aug 2016
Very impressive complex, very informative tour. Only issues were: not very clear information with the starting point (how to get there ) and the guide from the complex spoke very softly, she was hard to hear. Some headphonea would have been great.
4 stars
DB, United States
3rd Aug 2016
Very nice tour
4 stars
AM, New Zealand
13th Jul 2016
Even the printed ticket was refused at the entrance and had to be exchanged at the ticket office - bypassing the queue though.
4 stars
KM, Belgium
11th Jul 2016
Very good Tour with An excellent gide
4 stars
EK, United States
10th Jul 2016
The tour covers a lot of good history!
4 stars
QG, United States
13th Jun 2016
good
4 stars
KS, United States
7th Jun 2016
The Doges Secret tour was very interesting.
4 stars
NM, Belgium
6th Jun 2016
Special tour, with a great guide who gives you a good impression of the palace and the lifes of the doges.
4 stars
HV, United States
15th May 2016
Doge's Palace was a real pleasure.
4 stars
DR, United States
9th May 2016
Very good tour and it was interesting finding out about Casanova's time in the prison.
4 stars
NH, United Kingdom (Great Britain)
28th Apr 2016
long queues for pre booked tickets as well as for those booking on day. Unclear if the voucher allowed you to bypass all queues
4 stars
IM, Belgium
16th Apr 2016
Less stories more information
4 stars
JW, Singapore
11th Apr 2016
I expected more of Doge's Palace based on the information given on your website. Having seen many other grand palaces in Europe, this pales by comparison. Again, not your fault at all. Guide was very professional.
4 stars
GS, Germany
17th Mar 2016
sehr informative Führung, dennoch hätte ich mir eine größere Besichtigung des Dogenpalastes gewünscht.
4 stars
SM, United Kingdom (Great Britain)
18th Sep 2015
The palace is amazing. I wasn't impressed with the signage in the palace, it was very easy to get lost and not find your way out.
4 stars
PK, United Kingdom (Great Britain)
8th Sep 2015
Tour guide excellent. Very clear and concise.
4 stars
RR, United States
7th Sep 2015
The guide was very good.
4 stars
CY, Australia
14th Aug 2015
Good experience.

Page 16 of 20
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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