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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
AA, United States
20th May 2015
Great tour, definitely worth paying to get to the upper and lower levels and having a guide talk you through various nuances.
5 stars
IM, Canada
20th May 2015
The dungeons are a must-see which this tour allows you access to. Some don't so always make sure you book this tour to see into the past.
5 stars
DP, Canada
16th May 2015
I booked our tickets from home. I received an email 2 days before our tour to find out it was cancelled. Tickitaly was very accommodating. We had the option of 2 different dates to chose from. Tickitaly sent a voucher by email. We had no way of printing it. Tickitaly made special arrangements with the tour guide informing him of our situation. All we needed to do was show up for the tour and all was looked after. The night tour of the collesium was informative, excellently coducted and the guide was passionate about history and his knowledge and humor made it enjoyable.
5 stars
SC, Taiwan
16th May 2015
Wonderful experience. Will recommend this tour to anyone who is going to Rome!
5 stars
SL, Taiwan
12th May 2015
It's amazing, thank you.
5 stars
JM, United Kingdom (Great Britain)
11th May 2015
Great tour.
5 stars
PG, United States
9th May 2015
Loved the lower level. Views from upper level were great.
5 stars
MA, Brazil
9th May 2015
We love this tour.
5 stars
EC, Canada
8th May 2015
Excellent tour extremely informative, great views from upper level. I have visited the colosseum twice before both times without the tour and it did not hold the same interest as it did this time with the tour
5 stars
HW, United Kingdom (Great Britain)
8th May 2015
The tour was great. It started promptly and the guide was really nice and so knowledgable. We were really pleased that we booked this tour as it was fantastic read to go out on the stage floor and to the lower and upper levels
5 stars
SD, United States
8th May 2015
The tour itself was great. Highly recommend the lower level. Our guide was so nice and kept you intrigued. It was extremely hot out and she made sure to keep us out of the sun as much as possible. My husband and daughter loved the tour.
5 stars
DB, United States
6th May 2015
The tour was excellent and our Guide very good!
5 stars
MA, Canada
2nd May 2015
The tour guide was really good - Julietta. Her passion was apparent. She was very good at greeting the group as we waited for everyone to congregate. My only thought would be microphones would be a good idea. We couldn't hear her at points of the tour.
5 stars
JS, United States
27th Apr 2015
Our guide from Tickitaly.com was the key to a most successful and enjoyable tour of the Coliseum and the Roman Forum. It was a very hot day in Rome, but with our guide, we walked past the long lines waiting for tickets, right through the entrance, and directly into the cool tunnels under the Coliseum. Ahh! Our tour included amazing sights in the "underground" Coliseum, plus several hidden gems on the main level, and then a climb to the highest level for a spectacular overhead view of the Coliseum and the surrounding historical sites. Wow! Next, our guide led us through the entire Roman Forum, dispensing wisdom at every turn. This was an excellent "behind-the-scenes" tour, with an informative and most-entertaining guide. Bravo!
5 stars
JR, United States
26th Apr 2015
This tour was awesome!! We loved it. It was great being in the colosseum at night - so quiet and impressive. We enjoyed not having to fight the crowds, the cool temperatures and being able to hear our guide easily. We would recommend this tour for anyone who wants to learn about the colosseum and truly experience its grandeur.
5 stars
Ian Campbell, United Kingdom (Great Britain)
25th Apr 2015
A once in a lifetime experience - fantastic.
5 stars
TM, Ireland
24th Apr 2015
Excellent tour well worth doing, extremely interesting the guide (Antoin) was excellent, informative educational and encouraged us to ask questions and his English was excellent. We cannot recommend him highly enough.
5 stars
MS, United States
24th Apr 2015
Our tour guide was very knowledgeable about the sites, the history, facts, myths, ...and had a great sense of humor. She added much to the tour, and we all came away with a much deeper understanding of not only the forum and colosseum, but Roman and Greek history in general. She was excellent!
5 stars
RC, United States
24th Apr 2015
Awesome night tour!
5 stars
SK, United States
23rd Apr 2015
Amazing tour and fabulous tour guide

Page 19 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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