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Customer reviews for: The Colosseum dungeons and upper levels

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These reviews relate to the various tours of the Colosseum Dungeons that we offer, and have offered in the past. Until the Belvedere top levels were opened in 2017, the dungeon tours were actually provided as a combo tour of both the dungeons and upper levels, hence the references in some reviews to upper levels!
For even more reviews of the various Colosseum tours and tickets on offer, see these links:

Colosseum ticket reviews
Colosseum Tour (excluding dungeons and upper levels) reviews
After-dark Colosseum Dungeon Tour reviews

4.7 out of 5 stars from 968 customers. 744 of them wrote reviews:


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5 stars
LVP, Belgium
30th Jul 2015
Great tour and great guide.
5 stars
GT, United Kingdom (Great Britain)
28th Jul 2015
Process worked really well as to be honest I was a little apprehensive that the vouchers would work, but they did. The instructions were clear, although had to take care we got in the right queue at the Colosseum as the signposting there was not obvious.
5 stars
KH, United Kingdom (Great Britain)
26th Jul 2015
An interesting visit with a knowledgable and friendly guide.
5 stars
ES, United Kingdom (Great Britain)
22nd Jul 2015
Everything went smoothly and was well organised. Our tour guide was well informed and took us into areas that nobody else was allowed with great views over the city. This was definitely the best part of our trip.
5 stars
CH, United States
21st Jul 2015
Our tour guide was amazing!
5 stars
DS, United Kingdom (Great Britain)
20th Jul 2015
Fantastic tour!!! Worth every penny!!
5 stars
JS, United Kingdom (Great Britain)
17th Jul 2015
The night tour was very good. Maybe a little long, but so much information from our tour guide who spoke good English
5 stars
AB, United Kingdom (Great Britain)
16th Jul 2015
A wow visit,,
5 stars
AS, United States
13th Jul 2015
Excellent tour and guide.
5 stars
Maria, Greece
10th Jul 2015
Our tour guide, Giulietta, was great!
5 stars
KM, United States
10th Jul 2015
Very pleased with tour and guide
5 stars
AC, United States
8th Jul 2015
There are very few words to describe what an amazing experience this tour in particular was. I would have been extremely disappointed and slightly jealous if we hadn't spent the extra money to do the dungeons, arena floor, and the third tier. With how small they keep the groups you really get individual attention and are able to really take in the experience. This was certainly the highlight of my family's trip to Rome! Thank you Tickitaly!!!
5 stars
AS, United States
7th Jul 2015
Awesome tour and tour guide. The dungeons are well worth seeing! The tour guide did a great job of walking the group thru the history in an organized manner.
5 stars
HP, Norway
2nd Jul 2015
This is for sure THE best way to experience the coliseum!
5 stars
TY, United States
2nd Jul 2015
The tour was fascinating. The entire family enjoyed it tremendously. Our guide was very knowledgeable and open to answering any question we had. The one hour tour went by very fast.
5 stars
JC, Canada
29th Jun 2015
Very enjoyable and informative tour.
5 stars
NS, United Kingdom (Great Britain)
28th Jun 2015
Fantastic visit guide really knowledgeable, great access to the colosseum without the crowds. Only thing that would have helped would be directions to the meeting place, a lot of people were very confused.
5 stars
MP, United Kingdom (Great Britain)
26th Jun 2015
Visit as always, wonderful!
5 stars
ED, Belgium
24th Jun 2015
This tour is very recommandable. We enjoyed it very much! We would take this tour again!
5 stars
KJ, United States
22nd Jun 2015
Amazing Experience! No lines, much cooler than daytime and we felt like the only people there! Don't hesitate! This was a highlight for our trip!!!

Page 17 of 38
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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